Title: No longer blocking IPs
Last modified: August 30, 2016

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# No longer blocking IPs

 *  Resolved [LauraS1086](https://wordpress.org/support/users/lauras1086/)
 * (@lauras1086)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/no-longer-blocking-ips/)
 * Hi there,
 * I installed Wordfence last week and in the options specified some usernames that
   should be automatically blocked if used. It was working fine Wednesday through
   Friday but I have come back in today and the rule no longer seems to apply. It
   is still in the options but the IPs are no longer being blocked. I have not changed
   anything since I installed it, is this a known error? Or is there anything I 
   can do to ensure that it starts working again?
 * Any help is greatly appreciated
 * Many thanks
 * [https://wordpress.org/plugins/wordfence/](https://wordpress.org/plugins/wordfence/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [WFBrian](https://wordpress.org/support/users/wfbrian/)
 * (@wfbrian)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/no-longer-blocking-ips/#post-6323140)
 * Hi,
 * How long is your block time set? The default is 5 minutes. Eventually, all locks
   expire unless you permanently block the IP.
 * [http://docs.wordfence.com/en/Wordfence_options#Amount_of_time_a_user_is_locked_out](http://docs.wordfence.com/en/Wordfence_options#Amount_of_time_a_user_is_locked_out)
 * -Brian
 *  Thread Starter [LauraS1086](https://wordpress.org/support/users/lauras1086/)
 * (@lauras1086)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/no-longer-blocking-ips/#post-6323166)
 * Thanks for getting back 🙂
 * Well, that’s the thing – last week whenever anyone signed in with one of the 
   specified user names, they would show up straight away in the blocked IPs (they
   would not show up in the logins and logouts section) which I have set for 1 hour.
 * However, now they don’t seem to be being blocked at all – I have to do it manually
   by looking in the login and logout section and blocking them from there.
 * I have Wordfence on 2 other sites and they are still working as normal – blocking
   them straight away and only showing in the blocked IP section.
 * Many thanks
 *  [WFBrian](https://wordpress.org/support/users/wfbrian/)
 * (@wfbrian)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/no-longer-blocking-ips/#post-6323235)
 * Hi,
 * You may want to try backing up your data (if you have a lot of settings configure),
   removing the plugin, and then reinstalling. Something doesn’t sound right. You
   could also try exporting settings from another site and importing it into the
   site in question after reinstalling.
 * Here’s some documentation to help.
 * [http://docs.wordfence.com/en/Wordfence_options#Exporting_your_Wordfence_Settings](http://docs.wordfence.com/en/Wordfence_options#Exporting_your_Wordfence_Settings)
 * [https://support.wordfence.com/support/solutions/articles/1000010321-how-can-i-remove-all-wordfence-data-or-reset-wordfence-to-the-default-settings-](https://support.wordfence.com/support/solutions/articles/1000010321-how-can-i-remove-all-wordfence-data-or-reset-wordfence-to-the-default-settings-)
 * Let us know what happens.
 * Thanks!
    Brian
 *  [B13story](https://wordpress.org/support/users/b13story/)
 * (@b13story)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/no-longer-blocking-ips/#post-6323236)
 * Me too Wordfence doesn’t seem to block any brute force attacks at least by banning
   IP (it doesn’t even log them) furthermore it doesn’t complete any scheduled scan
   while it is set on 256MB memory and tested with no issues.
 *  Thread Starter [LauraS1086](https://wordpress.org/support/users/lauras1086/)
 * (@lauras1086)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/no-longer-blocking-ips/#post-6323244)
 * Hi Brian,
 * Thank you SO much 🙂
 * Removing the data and then removing and reinstalling the plugin alone did not
   work BUT exporting my settings from my other site and tweaking them slightly 
   after 2 attempts seems to have done the trick!
 * Thank you so much for your help
 * Laura
 *  [WFBrian](https://wordpress.org/support/users/wfbrian/)
 * (@wfbrian)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/no-longer-blocking-ips/#post-6323267)
 * Hi Laura,
 * That’s great! Thanks for letting us know.
 * -Brian

Viewing 6 replies - 1 through 6 (of 6 total)

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 * 6 replies
 * 3 participants
 * Last reply from: [WFBrian](https://wordpress.org/support/users/wfbrian/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/no-longer-blocking-ips/#post-6323267)
 * Status: resolved