No list on region field.

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  • Plugin Support brayanastoundify

    (@brayanastoundify)

    1 year, 4 months ago

    Hi there,

    Thanks for getting in touch.

    Absolutely when the regions plugin is added it makes the regions field a required option for selection. However, if you are seeing this kind of behavior it can mean that you are using an outdated theme, or the plugin has no compatibility with the theme you are using and finally, there is another plugin conflict

    To investigate the latter, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:https://kb.astoundify.com/article/checking-for-theme-plugin-conflict-with-astoundify-products/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know if you require any other assistance.

    Thank you.

Viewing 1 replies (of 1 total)
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