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  • Plugin Support Sygnoos Support


    Dear @lynnjenkins,

    We are sorry for your frustration, but this is just a little misunderstanding. 🙂

    Our support assistants have responded to your messages via both chats you have submitted in our support system.
    The answers were a bit delayed due to the timezone differences, as we were offline while you had contacted us.
    We are always happy to assist our users with any issue or questions they may have related to our plugin.

    Anyway, there’s no problem with the plugin’s functionality, you just had difficulties with installation and setup.
    We have shared all the detailed instructions for completing the process.

    In addition, we have all the documentation for the usage of our plugin in our portal: Popup Builder KB Articles

    Please, follow the steps we have shared to complete the setup.

    Hope you can change your review, as this is just a misunderstanding. 😉

    Thank you in advance!

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