Support » Plugin: Brilliant Web-to-Lead for Salesforce » No Leads In Salesfore

  • ermWP


    The form submits successfully, and i receive the data sent in my email.
    But there is no leads imported in Salesforce. I set up the debug mode on, and email debug, and i have absolutely no errors shown or sent by email.

    By the way, the Salesforce account is Entreprise edition.
    Do you have an idea where the problem come from ?

    Thank you

    The page I need help with: [log in to see the link]

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  • Plugin Author Nick Ciske


    If the success message is being shown, the plugin is sending the lead to Salesforce. If there’s no debug email, Salesforce is accepting it.

    Unless there are errors in the debug.log there’s not much to troubleshoot on the plugin end.

    I’d suggest double checking to make sure the leads are really not in Salesforce — and/or take it up with Salesforce — there may be lead assignment rules at play.

    • This reply was modified 1 year ago by Nick Ciske.
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