• atlantapetanqueleague

    (@atlantapetanqueleague)


    Hello
    Flamingo inbound messages stopped working few days ago, as I did several changes it is difficult to see why.
    I suspected it could be the CCS customization added W3.CCS in the main template, but after removing, it did not change anything.
    Also tried to remove Beaver Builder CCS custom to the page.
    Last I activate a different template (Twenty seveteen)
    still did not fix it.
    Any suggestions ? I do not know where to look in the logs or folders for errors info.
    Thanks in advance for your help

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter atlantapetanqueleague

    (@atlantapetanqueleague)

    Advanced Editor Tools (previously TinyMCE Advanced)
    Beaver Builder Plugin (Lite Version)
    Bluehost
    Classic Editor
    Contact Form 7
    Contact Form 7 – email body TinyMCE editor
    Select Contact Form 7 – Success Page Redirects
    Select Flamingo
    Select NextGEN Gallery
    Select PDF Forms Filler for CF7
    Select PowerPack Lite for Beaver Builder
    Search Engine Visibility
    Simple Calendar
    Smush
    WordPress Importer
    WP Logo Showcase Responsive Slider and Carousel
    Yoast Duplicate Post
    Yoast SEO

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Which one is the theme?

    Thread Starter atlantapetanqueleague

    (@atlantapetanqueleague)

    Sorry forgot to specify the theme:
    Newsup

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme and deactivating all plugins excluding Contact Form 7, Flamingo, Classic Editor, WordPress Importer, and Yoast SEO.

    Why you are advised to deactivate plugins and switch to the default theme.

    Thread Starter atlantapetanqueleague

    (@atlantapetanqueleague)

    I had done the default theme test already,
    but did it again with twenty twenty .
    tried only keep all the plugin you suggested, but it break my forms (pdf, and redirect to thanks page)
    so kept only 7 plugin

    Classic Editor
    Contact Form 7
    Select Contact Form 7 – Success Page Redirects
    Select Flamingo
    Select PDF Forms Filler for CF7
    WordPress Importer
    Yoast SEO`
    (as mentioned before it worked at first)

    still nothing in flamingo (neither in the address book or the inbound Messages) while the form itself works and emails are sent.

    Thread Starter atlantapetanqueleague

    (@atlantapetanqueleague)

    So no suggestion to where to look for error logs ? other action to resolve this ?

    Hi @atlantapetanqueleague – did you get anywhere with this? We’re having the same issue.

Viewing 8 replies - 1 through 8 (of 8 total)
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