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"no images were found" after upgrade in the old galleries (10 posts)

  1. d4rkcloud
    Member
    Posted 1 year ago #

    Hi

    i upgraded my 3.5.1 version of wordpress up to 3.9.1 and upgraded nextgen gallery from V1.9.12 to V2.0.66.
    After this, everytime i click on the thumbs, i get the code "no images were found":
    http://www.artemagazine.it/archeologia/41506/grande-progetto-pompei-come-nuova-la-domus-del-criptoportico/

    What can it be...?

    Thanks!

    https://wordpress.org/plugins/nextgen-gallery/

  2. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    @d4rkcloud - Everything appears to be working as expected on your site from what I can see ... are you still seeing this issue?

    - Cais.

  3. d4rkcloud
    Member
    Posted 1 year ago #

    Uhm, the problem appears if I click on the images.
    I cannot see any image, only a message "no images were found"...

  4. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    @d4rkcloud - All of the images I clicked on from that page open in a Lightbox, perhaps it is a different page you are seeing this on?

    - Cais.

  5. d4rkcloud
    Member
    Posted 1 year ago #

    No, i see exactly the same page, and i'm not the only one to have this problem.
    I'm talking about the gallery below, the one with the slider.
    The owner of the site and all of his co-workers have this problem, but only with the galleries existing before the upgrade.

  6. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    @d4rkcloud - Thank you, I did not notice the "GalleryOverview" at the bottom of the page because that is not a standard NextGEN Gallery display type.

    Are you using any third-party extensions to display NextGEN Gallery items? That will most likely be the cause of the issue.

  7. d4rkcloud
    Member
    Posted 1 year ago #

    I opened the article and I see this shortcode:
    [nggallery id=409 template=thumb]
    I've opened the gallery in the control panel and I can see all the images.

  8. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    @d4rkcloud - We do not provide a "thumb" template, I would look to whomever supplied that template to help you get this sorted out.

    Thanks!

    - Cais.

  9. d4rkcloud
    Member
    Posted 1 year ago #

    I removed the "thumb" shortcode in the gallery, but the problem is the same.
    Maybe is an upgrading problem.

  10. tizz
    Member
    Posted 1 year ago #

    @d4rkcloud, you are using gallery-carousel.php template or a carousel template given by your theme.

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