• Resolved sukirti

    (@sukirti)


    Hi,

    I have issues will ALL the images on my website – they are not showing…
    I can see them in the media in dashboard…but not on the website.

    I am a novice and i am building a website for the first time using elementor – ASTRA theme.

    Please help.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 14 replies - 16 through 29 (of 29 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Comment out all of this

    # DO NOT REMOVE THIS LINE AND THE LINES BELOW SSL_REDIRECT:augma.in
    # RewriteEngine on
    # RewriteCond %{HTTPS} off
    # RewriteCond %{HTTP_HOST} (www\.)?augma.in
    # RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
    # DO NOT REMOVE THIS LINE AND THE LINES ABOVE SSL_REDIRECT:augma.i
    Thread Starter sukirti

    (@sukirti)

    Did this…
    Still not working

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Hmmm… still seeing “too many redirects”.

    I’m running out of ideas.

    Thread Starter sukirti

    (@sukirti)

    You think I could try changing the theme?

    Thread Starter sukirti

    (@sukirti)

    Or will updating WordPress help?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Let’s try this:

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://wordpress.org/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for JUST you, while you’re still logged in, without affecting normal visitors to your site. You can then use its admin bar menu to turn on/off plugins and themes one at a time. See https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/ or https://rankmath.com/kb/check-plugin-conflicts/ for more information.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    You’re using Cloudflare. Now that you’ve removed those last few lines from .hthaccess, clear the cache BOTH on your server and on cloudflare.

    Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    @sukirti Sorry for the difficulties you’re having, but weird setups sometimes require debugging in order to find solutions.

    Looking at your site, Steve is on the correct path to helping you here. The 301 redirects were looping causing your images to not load. This is likely caused by the htaccess rules you posted combined with your configuration for SSL. It may take some effort to sort out all the nooks and crannies there, but stick with it. The problem is solvable. 🙂

    Thread Starter sukirti

    (@sukirti)

    Sure. I understand.

    Will try out the things Steve suggested…will get back once done. Hoping the issue gets resolved. Thanks for all the help and patience.

    Thread Starter sukirti

    (@sukirti)

    Hey Steve,

    I tried out two things again as suggested by you. –

    1. Made changes to the .htaccess file
    – images still didn’t load
    2. Ran a troubleshoot again.
    – images started loading. (Yayy!!)

    I have the a few questions –

    1. All images are loading on iOS and android.
    Windows is giving an issue with the below given links where the images are not showing still.

    https://augma.in/about/
    https://augma.in/digital/

    How do I rectify this?

    2. All my plugins are still active so I didn’t understand how the troubleshoot really helped even though the images are showing only after that. You think plugin conflict was the cause the issue or the .htaccess file?

    3. Image load time has increased and the website is a bit slow now. How do I fix this?

    4. You think I should still clear the cache from my server and cloudflare?

    5. Health Check showed a list of things to do, one of them being updating PHP and wordpress..is that required?

    Thanks a bunch for all the help.

    Best,
    SR

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Troubleshooting identified that a plugin or your theme is the problem. So, disable them all and turn them back on again, one at a time, until you find the issue.

    Thread Starter sukirti

    (@sukirti)

    Hi,

    Can see all the images now. request you to please clarify the other queries I had in my earlier message –

    3. Image load time has increased and the website is a bit slow now. How do I fix this?

    4. You think I should still clear the cache from my server and cloudflare?

    5. Health Check showed a list of things to do, one of them being updating PHP and wordpress..is that required?

    Thanks

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Turn caching back on now.

    Yes, updating PHP and WordPress is a good idea.

    Thread Starter sukirti

    (@sukirti)

    Sure.

    Thanks.

Viewing 14 replies - 16 through 29 (of 29 total)
  • The topic ‘No images showing on my website’ is closed to new replies.