Support » Plugin: Waymark » No images or Icons on published maps

  • Resolved coloursign

    (@coloursign)


    Hi Joe,

    None of my photos or icons are appearing when I publish a post or page.

    This is true for 9.15 and now I have just tried the new beta and it’s the same.

    All the images and icons are there in the Waymark plugin but not on the users post.

    The Details are now appearing above the map and there is a big gap between the details and where the map appears.

    I am using WP 5.7

    Urgent help

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Joe Hawes

    (@morehawes)

    Hi @coloursign,

    Sorry to hear this. It appears that Waymark is not loading the Map data correctly, which is a new one for me. Have you made any changes to your site recently? My guess would be that there is a conflict with another plugin or theme.

    I recommend making a backup of your WordPress install and then systematically disabling other plugins one by one, each time clearing your browser cache and check the Map page again.

    It appears you are using a performance plugin (or similar), these modify how your website works behind the scenes, so there would be a good place to start.

    Please do let me know if you make any discoveries.

    Joe

    Thread Starter coloursign

    (@coloursign)

    Thanks for your extremely speedy response Joe.

    Deactivationg W3 Total Cache resolved the problem. All back to normal.

    Thanks again for your helpful suggestion.

    Plugin Author Joe Hawes

    (@morehawes)

    Very glad that helped. I’ll put looking into this on my to-do list to see if I can replicate. If there is a bug on the Waymark end I would like to get it resolved.

    Thanks for bringing this to my attention!

    Joe

Viewing 3 replies - 1 through 3 (of 3 total)
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