Support » Plugin: Jetpack Boost » No images, no stats, no publicize

  • Resolved sylvsteph

    (@sylvsteph)


    Hello,
    I installed jetpack boost yesterday. When I activated it, I had no more images, stats and publicize connection (fb, twitter). Images on the blog were seen only by connected admin (me) and no images seen when I was disconnected.
    I desactivated jetpack boost this morning and now images, stats and publicize works.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Dan (a11n)

    (@drawmyface)

    Hi there

    That’s strange, Jetpack Boost should work just fine with Jetpack itself.

    Could you try enabling Jetpack Boost again, and if you have the same problems, try deactivating all the options from the Jetpack Boost menu. If that helps, reactivate them one by one until you find the one causing the issue.

    If the issue remains, even with all Boost options disabled, could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

    Thanks!

    Thread Starter sylvsteph

    (@sylvsteph)

    Hello,

    When I activate jetpack boost with all the options active :

    Débogueur
    Test de la compatibilité de votre site avec Jetpack en cours…
    is not connected.: 200

    When jetpack boost is inactive:

    Débogueur
    Test de la compatibilité de votre site avec Jetpack en cours…
    Votre Jetpack semble être configuré correctement !

    My website : https://www.rythmes-croises.org

    Now I try with the options inactive…

    Thread Starter sylvsteph

    (@sylvsteph)

    … Jetpack boost active with all the option inactive (desktop score 100%!!):

    Débogueur
    Test de la compatibilité de votre site avec Jetpack en cours…
    Votre Jetpack semble être configuré correctement !

    With Optimize CSS Loading active : ok

    With Defer Non-Essential Javascript active : Débogueur / Test de la compatibilité de votre site avec Jetpack en cours… / is not connected.: 200

    With Lazy Image Loading active : ok

    Thanks a lot !!!

    • This reply was modified 5 months ago by sylvsteph.
    Thread Starter sylvsteph

    (@sylvsteph)

    Jetpack boost stopped to work since update (about 1 hour)

    Whoops, something went wrong
    Couldn’t get the site score Retry
    Timed out while waiting for metrics

    I retried many times.

    Plugin Support Bob

    (@bobmatyas)

    Are you still experiencing this issue?

    If so, can you purge any caches that you might have (WordPress cache, Cloudflare cache, etc) and try logging in to your site in an incognito window (to prevent browser cache from interfering) and try it again?

    Let us know how it goes.

    Thread Starter sylvsteph

    (@sylvsteph)

    It’s working perfectly now.
    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
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