Support » Fixing WordPress » No images display on site

  • Images have stopped displaying on only one of several WordPress sites I maintain, all with same host (Bluehost.com). Image files are present and not corrupt on server. They fail to display in pages/posts, and fail to display in media library ‘view’. They do display only in edit image mode of the media library.
    Clearing browser cache does not correct problem, and problem is not unique to one browser – FireFox, IE and Chrome react same.
    Disabled all plugins, tried changing theme (PressPlay) to default and others, and reloaded WordPress – problem persists.
    Newly uploaded images also fail to display.
    Site url: http://www.citizensforstpatricks.com
    (For reference, a working site url, same server: http://www.olmstedinbuffalo.com)
    Unable to identify an event which might have triggered the issue.
    Suggestions? Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • esmi

    (@esmi)

    Forum Moderator

    Can we see the site using the default theme with all plugins deactivated?

    All plugins are deactivated. Theme changed to Twenty twelve.

    esmi

    (@esmi)

    Forum Moderator

    OK – it looks like you have a permissions problem on your uploads folder. For example http://www.citizensforstpatricks.com/wp-content/uploads/2012/11/St-Patricks-Vigil-Saturday-Dec-8-20121.jpg leads to a 403 permission denied page. Check that anti-hotlinking isn’t enabled in your hosting account. If it is, try disabling it.

    I can observe the permissions aspect – going directly to the image src in a browser window gives the 403 error for this site, but images on my other sites display.
    However, hotlink protection (as well as leech protect) is not enabled for any of my sites, and permissions for this site are set identically to my other (working) sites.
    Is there a spot within the WordPress files that such protection might have been manually set?
    (I have one other admin for this site only, whom I cannot contact as he’s travelling. Possible that he altered something, likely inadvertently if he did.)
    Thanks.

    esmi

    (@esmi)

    Forum Moderator

    Is there a spot within the WordPress files that such protection might have been manually set?

    No – there is nothing in WordPress itself that changes any permissions on your site’s files or folders. It could be something your colleague did via FTP or it could be related to a recent change to your server. I’ve known the latter cause all kinds of problems.

    Have you spoken to your hosts about this?

    Next step.
    Trying to eliminate anything I could at my end first.
    Thanks.
    On to BH.

Viewing 6 replies - 1 through 6 (of 6 total)
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