Oh. Does this mean that /wp-content/uploads/fbrfg/favicon.ico does not exist?
Could you give me the URL of your site? If you don’t want to disclose it here, you can mail it to me at contact@realfavicongenerator.net.
Yes favicon.ico does not exist. The site is enchantedduo.com
I have the same Problem.
In /wp-content/uploads/fbrfg/ is just the “preview” folder with the previewimage in it. but there are no other images.
Thank the URL. I confirm the issue: code, but no pictures. Damn!
I roughly see where the issue can come from. Unlike the preview picture, the icons are extracted from a Zip file. This is probably what is failing for some reasons.
What I need to do now is to add error checking here so that, at least, the plugin won’t fail silently as it does in your cases. I can’t do this this week but next week.
Something else I would like to know: how is your WordPress sites hosted? Do you use security plugins of some kind? I would like to reproduce this issue on my side if possible.
The site is hosted on a VPS (LAMP). No security plugins.
Hum… even stranger. Such configuration is supposed to be the “kindest” regarding restrictions.
Okay at least we will have more feedback with the upcoming version of the plugin.
Alright, here are the news.
First, does WordPress has direct access to the file system? For example, how do you install plugin, via the WP dashboard, or did you have to submit FTP credentials? Because the favicon package cannot be unzipped when the method is FTP.
I added error checking when unzipping the package. So at least, the plugin won’t fail silently anymore. That was a huge bug 🙁 The reported error is precise enough to give a good idea of what went wrong.
This update is part of the plugin version 1.2.14, to be released in the next few days (tomorrow I guess).
Done and deployed (plugin version 1.2.14).
Unfortunately, this new version should not fix the issue itself, but at least:
– You will get an error. No silent failure anymore.
– You will have a human readable message. Hopefully, it will be clear enough to let you understand what’s wrong.
I will try later to see if I get the error message. Regarding your question how I install plugins. I just upload them via ssh and activate. I dont know if wordpress has access to the filesystem, though I often upload images to the media library from within WordPress.
I do get the error message and I can manually extract the files from the location described in the message. For me that will do for now.
Thank you for following up. Okay, at least the plugin doesn’t fail silently and you get a decent error message.
Now I need to understand how to unzip a file when there is no direct access.
Here is the first step to workaround this issue: https://github.com/RealFaviconGenerator/realfavicongenerator/issues/164
I expect to release a new version of the plugin in a week or so.
Step 1: done. The API now returns each file URLs, along with the zip file URL.
Step 2: Update the plugin. When Unzipping fails, download each file individually. To be done next week.
I’ve just updated the plugin (v1.2.15): this new version should work even if the FS access method is not “direct”.
“No news is good news”, and now… let me mark this thread as resolved 🙂
If ever you notice something wrong with the fix, don’t hesitate to post again.
