Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » No Image when auto-posting on LinkedIn

  • Resolved miksbl

    (@miksbl)


    Hello. We auto post on Facebook and LinkedIn with Publicize. On Facebook everything is fine. The defined post text and the features post image is used. But on LinkedIn there is no image posted and in the link preview the WP Bakery Shortcodes are visible.

    What is wrong?

    kind regards
    Maik

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    the WP Bakery Shortcodes are visible

    That’s normal, we don’t have a way to translate proprietary shortcodes, so all we can send out is the shortcode content.

    As for the image, I’m not seeing anything particularly wrong with that.

    Would you please try the full reconnect procedure detailed at https://jetpack.com/support/publicize/linkedin/#reconnecting-linkedin ?

    Thread Starter miksbl

    (@miksbl)

    That’s normal, we don’t have a way to translate proprietary shortcodes, so all we can send out is the shortcode content.

    Isn’t it possible, to show the excerpt text in the link preview instead of the normal post text with shortcodes?

    The reconnection of LinkedIn as described in the link has not solved the problem. No images are posted to the LinkedIn timeline. Any further ideas?

    Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    Isn’t it possible, to show the excerpt text in the link preview instead of the normal post text with shortcodes?

    At the moment, no.

    The reconnection of LinkedIn as described in the link has not solved the problem. No images are posted to the LinkedIn timeline. Any further ideas?

    Is it just one post in particular, or has it been all posts?

    Thread Starter miksbl

    (@miksbl)

    Is it just one post in particular, or has it been all posts?

    All Posts

    Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    I’m generally not seeing anything wrong.

    LinkedIn pulls the image from the og:image tag (we don’t specifically send them anything), and that is working properly and the image is accessible. Not only that, but Facebook (which operates the same) is not having an issue.

    In this case, I recommend getting in touch with LinkedIn’s support.

Viewing 5 replies - 1 through 5 (of 5 total)
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