Title: No image appears and ERR_HTTP2_PROTOCOL_ERROR
Last modified: June 15, 2020

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# No image appears and ERR_HTTP2_PROTOCOL_ERROR

 *  Resolved [mkwm](https://wordpress.org/support/users/mkwm/)
 * (@mkwm)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/)
 * Hello, there are no images in my mobile view. We got the error ERR_HTTP2_PROTOCOL_ERROR
   on the desktop.
 * As a solution, I cleared the entire cache and closed the cache and http2.
 * I couldn’t see the problem right now, but it needs to be dealt with.

Viewing 15 replies - 1 through 15 (of 31 total)

1 [2](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/page/2/?output_format=md)
[3](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/page/3/?output_format=md)
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 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/#post-12988850)
 * Hi,
 * Could you please provide the report number ?
 * You can get it from toolbox –> report
 * Best regards,
 *  Thread Starter [mkwm](https://wordpress.org/support/users/mkwm/)
 * (@mkwm)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/#post-12989064)
 * [extremely giant paste removed by moderators… please use gist.github.com or pastebin.
   com for long pastes and put a link to that here.]
    -  This reply was modified 6 years, 4 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/#post-12989121)
 * Hi,
 * Yes well … I was kind of hoping you to send the report and give me the report
   number instead of post it here.
 * Anyway , how can I reproduce the issue ?
 * does the mobile image happens on iPhone or Android phone ?
 * Best regards
 *  Thread Starter [mkwm](https://wordpress.org/support/users/mkwm/)
 * (@mkwm)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/#post-12989177)
 * You said I thought I would forward it from here. I have an iPhone device, I can
   only test it from here.
 * I have already mentioned the problematic URL to you as a comment.
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/#post-12990094)
 * Hi,
 * Your previous info has been removed by moderator , please provide me the report
   number.
 * and as you are using iPhone , if you disable webp replacement and purge all ,
   does it work on your iPhone ?
 * Best regards,
 *  Thread Starter [mkwm](https://wordpress.org/support/users/mkwm/)
 * (@mkwm)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/#post-12990130)
 * I am currently using the non-webp version, I will let you know the test result.
 * Report number: RGLNTQYT
 * Report date: 06/15/2020 23:52:26
 * Non-webp report
    -  This reply was modified 6 years, 4 months ago by [mkwm](https://wordpress.org/support/users/mkwm/).
 *  Thread Starter [mkwm](https://wordpress.org/support/users/mkwm/)
 * (@mkwm)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/#post-12990178)
 * I think it is causing problems from the webp version. If I am not mistaken, the
   problem is solved.
 * I’ll wait a little longer and activate webp. Let’s see what will happen.
 * Edit:
 * Webp is not a problem at the moment, but it may disappear in the future.
    -  This reply was modified 6 years, 4 months ago by [mkwm](https://wordpress.org/support/users/mkwm/).
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/#post-12990284)
 * Hi,
 * I’m sorry ?
 * Do you still have image missing with webp off ?
 * Best regards,
 *  Thread Starter [mkwm](https://wordpress.org/support/users/mkwm/)
 * (@mkwm)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/#post-12990296)
 * No problem when webp is off. However, this requires time for perception.
 * I just opened Webp and the problem persisted.
 * The best way to understand this is to keep the webp off for 5-6 hours. I extend
   the test period.
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/#post-12990302)
 * Hi,
 * OK , if you can confirm if issue is related to webp , I will work out a solution
   for you.
 * Best regards,
 *  Thread Starter [mkwm](https://wordpress.org/support/users/mkwm/)
 * (@mkwm)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/#post-12991856)
 * **Problem webp.! **
 * There was no webp for hours and the problem disappeared.
 * Can we produce an urgent solution for this problem?
    -  This reply was modified 6 years, 4 months ago by [mkwm](https://wordpress.org/support/users/mkwm/).
 *  Thread Starter [mkwm](https://wordpress.org/support/users/mkwm/)
 * (@mkwm)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/#post-12994499)
 * Please provide a return
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/#post-12994511)
 * Hi,
 * Try create a .htaccess file in /wp-content/uploads
 * with code
 *     ```
       RewriteCond %{HTTP_ACCEPT} "!image/webp"
       RewriteRule ^(.*).(jpg|png|gif).webp $1.$2 [L]
       ```
   
 * Best regards,
 *  Thread Starter [mkwm](https://wordpress.org/support/users/mkwm/)
 * (@mkwm)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/#post-12994547)
 * Bu What will this code do? Is this just for iPhone devices?
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/#post-12994550)
 * Hi,
 * Yes, if you confirmed issue is from webp , that means likely , iPhone loaded 
   with webp images which it doesn’t support.
 * this rewrite rule will redirect webp image to its original files
 * Best regards,

Viewing 15 replies - 1 through 15 (of 31 total)

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 * 31 replies
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 * Last reply from: [mkwm](https://wordpress.org/support/users/mkwm/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/no-image-appears-and-err_http2_protocol_error/page/3/#post-13000738)
 * Status: resolved