You can check what the Google API is returning to the plugin with the following link. Replace the Place_ID with your business Place_ID and the YOUR_API_KEY with your Google API.
https://maps.googleapis.com/maps/api/place/details/json?placeid=YOUR_PLACE_ID&key=YOUR_API_KEY
I am seeing this kind of info after I open the url:
"icon" : "https://maps.gstatic.com/mapfiles/place_api/icons/v1/png_71/geocode-71.png",
"name" : "Lake Worth",
"photos" : [
{
"height" : 2304,
"html_attributions" : [
"\u003ca href=\"https://maps.google.com/maps/contrib/108671495816622313838\"\u003eBouma\u003c/a\u003e"
],
"photo_reference" : "ATtYBwK4tcV8tnNp2O44C1MZwedZ7MNcnxFTPKFQGMjmVURSFWMlhxvosJ5CWycEzPJbIBUngdMXXrj1Tw7dtocxH1Ubwhf5WY6cerVjtIbSc6Ko3955EVIwA5jFxObofJuZneH_OG4ShnCxIgYZUgpccn9mA43XbYkuWvdXGGwhzD8DIvcu",
"width" : 3456
},
{
"height" : 5344,
"html_attributions" : [
"\u003ca href=\"https://maps.google.com/maps/contrib/104272306013420209025\"\u003eLynne Shepherd\u003c/a\u003e"
],
"photo_reference" : "ATtYBwImxtHbpka9oh2UxXf-0djyeNPMgUyeR5OWc7ymjW53eLEJ22gSCtWVB9yKtRaef4TjBW7UvjEUnoXvPipfD73aN5-NJDPbm9tje24PCNgceYypQ4Z6k_NcYHijZDtvHHpH9Y5_LMb3Uic5FSspbks0MA1tM-fpBg5FGRsz3t-3IsX9",
"width" : 3006
},
Looks like it might be the wrong place id. It should list the reviews at the bottom.
This is your place id:
ChIJmazBi8cn2YgRyPA0Vh12cAg
https://developers.google.com/maps/documentation/javascript/examples/places-placeid-finder