No Global fonts & colours available in Theme Builder

  • Resolved gordonblackler

    (@gordonblackler)


    1 year, 2 months ago

    Hi, I’m not sure if this is a bug or intentional, in which case I will post this topic in the Request New Feature forum.

    When using the Royal Elementor Addons theme builder, there is no way to use Elementor global colours or fonts. This occurs in the Style and Advanced tab of Elementor widgets. Outside of the theme builder, all widgets (including Royal Addons) show the globe icon next to the colour picker or typography edit button.

    Is there a setting I should change somewhere? Do I have to update to the pro version of the plugin? Please advise, thanks.

    • This topic was modified 1 year, 2 months ago by gordonblackler. Reason: Corrected a typo
    • This topic was modified 1 year, 2 months ago by gordonblackler.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    1 year, 2 months ago

    Hi, Gordonblackler
    First, thank you for choosing our Theme and Plugin.

    I have addressed this issue with developers and they will respond ASAP.

    Kind Regards,
    Givi

    Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    1 year, 2 months ago

    Hi, Nick is here from the DEV team, I have checked and global color and fonts work fine in the theme builder for me. Maybe you have a local WP issue?

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – royalelementoraddons@gmail.com as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind Regards,
    Nick

Viewing 2 replies - 1 through 2 (of 2 total)
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