No Folders are Showing Despite Reset Data

We can check what folder and file data has been collected. In the Reset plugin, there are two reports, Display Folder Data and Display Attachment URLs. Check both of these to see that both contain information about your folders and files. Then test viewing one of the media files’ URLs to verify that it is correct and accessible.

Your folder data may not be correct. I would expect to see the first record like this:
177184 uploads http://www.kinaun.com/wp-content/uploads 0

You could check to see if your mgmlp_folders table, using PHPMyAdmin, contains a record like this.

post_id: 177184

folder_id: 0

term_id: NULL

If not, try adding it.

It does not take long for the folders to load, and you do not have a lot of them. But note above the folder tree in your screenshot, the location of the current folder is missing. This text is displayed before querying the database and displaying the files in a folder. Thus, the plugin is not finding the current folder ID, usually the ID of the uploads folder when the page is opened, and that is why no folders are showing up. The ID of the uploads folder should have been reset and saved when you ran the reset procedure. So I do not know why it is not functioning.

There are other things you can do though not directly related to the folder data, such as increasing the max_execution_time setting to at least 300 seconds in the site’s .htaccess and increasing the amount of memory for the backend, by adding this line to your wp-config file:

define('WP_MAX_MEMORY_LIMIT', '512M');

This setting is different from the ‘WP_MEMORY_LIMIT’ setting that set the amount of memory for the frontend.