Title: No FAQ items? Last modified: August 22, 2016 --- # No FAQ items? * [jmellors](https://wordpress.org/support/users/jmellors/) * (@jmellors) * [11 years, 3 months ago](https://wordpress.org/support/topic/no-faq-items/) * Hi there, * Despite adding FAQ items, my page still shows as follows? * [http://thesaloncard.com/faq/](http://thesaloncard.com/faq/) * Any help would be greatly appreciated. * Kind regards, Joseph * [https://wordpress.org/plugins/wp-awesome-faq/](https://wordpress.org/plugins/wp-awesome-faq/) Viewing 11 replies - 1 through 11 (of 11 total) * [DuncanWigzell](https://wordpress.org/support/users/duncanwigzell/) * (@duncanwigzell) * [11 years, 3 months ago](https://wordpress.org/support/topic/no-faq-items/#post-5836014) * Hi, * I have the same problem “No FAQ items. Please add some”. * However mine has been working fine for the past 10 months with a list of 8 FAQ’s until I updated the plug in today….. * [http://www.chiropractictouch.co.nz/faqs](http://www.chiropractictouch.co.nz/faqs) * Any advice would be greatly appreciated as I am unable to fix it. * Thanks in advance * [Elinor](https://wordpress.org/support/users/eli-g/) * (@eli-g) * [11 years, 3 months ago](https://wordpress.org/support/topic/no-faq-items/#post-5836098) * Hi guys, * I have also had this problem. I solved it by creating a new FAQ category (I called mine ‘all’) and added all of my FAQs to this category. I then changed the shortcode on my FAQ page to match the code the category gave me. e.g: * [faq cat_id=”3″] * Not an ideal solution, but it will work until this problem is fixed! * Ellie * Plugin Author [Liton Arefin](https://wordpress.org/support/users/litonice13/) * (@litonice13) * [11 years, 3 months ago](https://wordpress.org/support/topic/no-faq-items/#post-5836167) * Hello everyone, Let me check this. Will reach with you very soon. Thanks * [DuncanWigzell](https://wordpress.org/support/users/duncanwigzell/) * (@duncanwigzell) * [11 years, 3 months ago](https://wordpress.org/support/topic/no-faq-items/#post-5836183) * Hi Eli-g * thank you, that suggestion worked and my faq’s are now back up and running. * Interestingly I used the original (in my case) [faq cat_id=”10″] text to test it and no luck. As you said, by creating a new category [faq cat_id=”11″]and linking each FAQ item to it worked. * Thanks again! * [AndrewAdcock](https://wordpress.org/support/users/andrewadcock/) * (@andrewadcock) * [11 years, 3 months ago](https://wordpress.org/support/topic/no-faq-items/#post-5836314) * The category ID was my problem, I just wrote an if else in index.php line 100. It’s working for me with and without categories. * ``` if( $cat_id == '' ) : $args = array ( 'posts_per_page' => -1, 'post_type' => 'faq', 'p' => $id, 'order' =>"DESC" ); else: $args = array ( 'posts_per_page' => -1, 'post_type' => 'faq', 'p' => $id, 'tax_query' => array( array( 'taxonomy' => 'faq_cat', 'field' => 'id', 'terms' => array( $cat_id ), ), ), 'order' =>"DESC" ); endif; ``` * [Jake Bohall](https://wordpress.org/support/users/jblifestyles/) * (@jblifestyles) * [11 years, 3 months ago](https://wordpress.org/support/topic/no-faq-items/#post-5836324) * Perfect answer by AndrewAdcock… There wasn’t anything in place to support not having categories defined.. which was previously supported. I just copied and pasted his code right after * `// WP_Query arguments` * over the existing * ``` $args = array ( 'posts_per_page' => -1, 'post_type' => 'faq', 'p' => $id, 'tax_query' => array( array( 'taxonomy' => 'faq_cat', 'field' => 'id', 'terms' => array( $cat_id ), ), ), 'order' =>"DESC" ); ``` * And everything worked great! * [vintagetimewatches](https://wordpress.org/support/users/vintagetimewatches/) * (@vintagetimewatches) * [11 years, 2 months ago](https://wordpress.org/support/topic/no-faq-items/#post-5836359) * thanks everyone this helped a lot! * [Chris](https://wordpress.org/support/users/lamordnt/) * (@lamordnt) * [11 years, 2 months ago](https://wordpress.org/support/topic/no-faq-items/#post-5836361) * Thanks [@andrewadcock](https://wordpress.org/support/users/andrewadcock/)! That worked. Since you did the heavy lifting maybe the developer can release an update now so this thing will actually work. * Plugin Author [Liton Arefin](https://wordpress.org/support/users/litonice13/) * (@litonice13) * [11 years, 1 month ago](https://wordpress.org/support/topic/no-faq-items/#post-5836379) * Hello All, Updated the Installation instructions. Hope it will help. Thanks * [AndrewAdcock](https://wordpress.org/support/users/andrewadcock/) * (@andrewadcock) * [11 years ago](https://wordpress.org/support/topic/no-faq-items/#post-5836381) * [@litonice13](https://wordpress.org/support/users/litonice13/) I just downloaded the plugin and installed it on a vanilla WordPress installation but I’m still getting the same issue. * The installation instructions lead me to believe that using the shortcode [faq] should show all posts, but the ‘No FAQ items’ error persists. * Please let me know if I am missing something or if I can do anything to help resolve this. Thanks! * Plugin Author [Liton Arefin](https://wordpress.org/support/users/litonice13/) * (@litonice13) * [11 years ago](https://wordpress.org/support/topic/no-faq-items/#post-5836382) * Hello AndrewAdcock, I’ve updated the Plugin with your script. Hopefully everything is fine now. Thanks Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘No FAQ items?’ is closed to new replies. * ![](https://ps.w.org/wp-awesome-faq/assets/icon-256x256.png?rev=2323698) * [Master Accordion ( Former WP Awesome FAQ Plugin )](https://wordpress.org/plugins/wp-awesome-faq/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-awesome-faq/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-awesome-faq/) * [Active Topics](https://wordpress.org/support/plugin/wp-awesome-faq/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-awesome-faq/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-awesome-faq/reviews/) * 11 replies * 8 participants * Last reply from: [Liton Arefin](https://wordpress.org/support/users/litonice13/) * Last activity: [11 years ago](https://wordpress.org/support/topic/no-faq-items/#post-5836382) * Status: not resolved