Support » Plugin: WooCommerce Simply Order Export » No export after pressing Export button

  • Hello,

    When I click the export button, the progress spinner appears but nothing is export.

    I added the lines of code you always ask and got :

    [31-May-2017 08:36:06 UTC] PHP Fatal error: Call to a member function get_name() on boolean in C:\wamp\www\jardindemo\wordpress\wp-content\plugins\woocommerce-simply-order-export\classes\class-order-export-process.php on line 205

    [31-May-2017 08:36:06 UTC] PHP Stack trace:

    [31-May-2017 08:36:06 UTC] PHP 1. {main}() C:\wamp\www\jardindemo\wordpress\wp-admin\admin-ajax.php:0

    [31-May-2017 08:36:06 UTC] PHP 2. do_action() C:\wamp\www\jardindemo\wordpress\wp-admin\admin-ajax.php:91

    [31-May-2017 08:36:06 UTC] PHP 3. WP_Hook->do_action() C:\wamp\www\jardindemo\wordpress\wp-includes\plugin.php:453

    [31-May-2017 08:36:06 UTC] PHP 4. WP_Hook->apply_filters() C:\wamp\www\jardindemo\wordpress\wp-includes\class-wp-hook.php:323

    [31-May-2017 08:36:06 UTC] PHP 5. call_user_func_array:{C:\wamp\www\jardindemo\wordpress\wp-includes\class-wp-hook.php:298}() C:\wamp\www\jardindemo\wordpress\wp-includes\class-wp-hook.php:298

    [31-May-2017 08:36:06 UTC] PHP 6. wpg_order_export->wsoe_order_export() C:\wamp\www\jardindemo\wordpress\wp-includes\class-wp-hook.php:298

    [31-May-2017 08:36:06 UTC] PHP 7. order_export_process::get_orders() C:\wamp\www\jardindemo\wordpress\wp-content\plugins\woocommerce-simply-order-export\classes\class-order-export.php:368

    [31-May-2017 08:36:06 UTC] PHP 8. order_export_process::add_fields_diff_row() C:\wamp\www\jardindemo\wordpress\wp-content\plugins\woocommerce-simply-order-export\classes\class-order-export-process.php:150

    Do you have any idea on what the problem is?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Ankit Gade

    (@ankitgadertcampcom)

    Hi,

    Could you please let me know the version of woocommerce and WooCommerce Simply Order Export plugins on your site?

    Regards,
    Ankit

    Hi,

    Thank you very much for your answer.

    I use woocommerce 3.0.7 and Simply Order Export 2.1.7.

    Best regards

    By the way, I use WordPress 4.7.5-fr_FR

    I have the same problem and need help getting it fixed.

    At woocommerce 3.10, and this plugin at 2.1.7 and wordpress at the most recent version.

    Ankit Gade

    (@ankitgadertcampcom)

    @evangelismcoach Could you please confirm if you have ran the woocommerce update script in dashboard. If you still having the issue, I would need to check the problem by logging in to the site.

    Could you post the site credentials here?

    yes it is run. if it isn’t, it’s becasue I can’t find a message that tells me to run it.

    filled out your contact form with credentials

Viewing 6 replies - 1 through 6 (of 6 total)
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