No está en español.

  • eduiy16

    (@eduiy16)


    3 years, 10 months ago

    En la descripción indica que si hay idioma español de forma gratuita, pero al instalarlo me encuentro que es mentira.
    Desinstalado.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author WebSpellChecker

    (@webspellchecker)

    3 years, 10 months ago

    Hi @eduiy16,

    Spanish is included in the free version. To start using it, you need to go to Settings and switch from English to Spanish. Could you please double check the settings page? Also, please send us the screenshot of the languages drop down to validate if the language is there.

    Thanks,

    Plugin Author WebSpellChecker

    (@webspellchecker)

    3 years, 10 months ago

    @eduiy16,

    Here is the screenshot from the settings page of the plugin with the list of the languages included into the free version. Could you please double check this on your side?

    https://webspellchecker.com/app/uploads/2021/05/Screen-Shot-2021-05-11-at-12.41.18-PM-1.png

    Thus, could you please update your feedback and one star evaluation as this is incorrect information?

    Thread Starter eduiy16

    (@eduiy16)

    3 years, 10 months ago

    Isnt included, you can see it in this screenshot:
    https://prnt.sc/12sugdm

    Plugin Author WebSpellChecker

    (@webspellchecker)

    3 years, 10 months ago

    Could you please check the version of the plugin that you use? Also, could you please refresh the browser page and clean browser cache?

    Plugin Author WebSpellChecker

    (@webspellchecker)

    3 years, 10 months ago

    Did you have chance to check if the page refresh/clean browser cache helps?

    Thread Starter eduiy16

    (@eduiy16)

    3 years, 10 months ago

    Version 2.6.4: https://prnt.sc/12v11di

    And yes, I have cleared the browser cache

    Plugin Author WebSpellChecker

    (@webspellchecker)

    3 years, 10 months ago

    @eduiy16,

    Thanks for the additional information. Do you use the free version of the plugin? Have you ever subscribed to 14-day trial of the Pro version?

    Also, in order to understand what is going on with the language list, could you please follow the next steps:

    1. Go to browser developer tools > Network tab while you are on the Settings page.
    2. Click Save on the setting tab to initiate any action with the plugin.
    3. Then filter requests by ssrv.cgi name.
    4. Check the full information in Headers and in Response tabs for this request. Send us a screenshot.
    5. Are there any errors in the Console tab? If any, please send us screenshot.

    For your convenience, I’ve recorded a short video with the steps.

    [video src="https://webspellchecker.com/app/uploads/2021/05/wp-plugin-troubleshooting-2021-05-14-12-47-11.mp4" /]

    Regards,

    Plugin Author WebSpellChecker

    (@webspellchecker)

    3 years, 10 months ago

    @eduiy16, could you please help us in troubleshooting the issue with Spanish? Could you please provide the additional information as requested above.

    Moderator Yui

    (@fierevere)

    永子

    3 years, 9 months ago

    Moved this review into support section, since its clearly became a support thread.

    @eduiy16 you can leave another review for this plugin, if you want to, anytime.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘No está en español.’ is closed to new replies.