What other plugins and theme do you use on the site?
Thread Starter
Chris…
(@chris-4)
Hi, thanks for your quick reply.
Below is the list of activated plugins.
None have been recently added, all these plugins have been on the site for a long time.
Other forms on the website work. Such as here: https://viptaxipro.com/contact-us/
I hope you can solve the problem as to why validation seems to be failing when the only field needing validation is one email address.
Many thanks, Chris
Accordions
Akismet Anti-Spam
Arconix FAQ
Better Font Awesome
Classic Editor
Clicky Analytics
Contact Form 7
Contact Form 7 – Success Page Redirects
Contact Form 7 Image Captcha
Contact Form DB
Select Custom Skins Contact Form 7
Custom Skins Contact Form 7
Disable Comments
Disable Gutenberg
Duplicate Page
Duplicator
Easy Pricing Tables by Fatcat Apps
Easy Updates Manager
Final Tiles Grid Gallery – Image Gallery
G1 Social Icons
GDPR Cookie Consent
Google Analytics Dashboard for WP (GADWP)
LiteSpeed Cache
Mammoth .docx converter
ManageWP – Worker
MouseWheel smooth scrolling for your WordPress website
Open Currency Converter
Plugins Garbage Collector
Post Grid
Really Simple SSL
ShortPixel Image Optimizer
Table of Contents Plus
Tidio Chat
TinyMCE Advanced
TinyMCE Spellcheck
UpdraftPlus – Backup/Restore
Wordfence Security
Upgrade To Premium | Deactivate
Wordfence Security – Anti-virus, Firewall and Malware Scan
WP Easy Paypal Payment Accept
WP-Optimize
Yoast SEO
Try switching theme to the default Twenty Nineteen or Twenty Seventeen and deactivating all other plugins.
Thread Starter
Chris…
(@chris-4)
Hi, that will kill the site.
Plus the theme and plugins have been in use for a long time.
Plus other Contact 7 forms on the site are working.
Working: https://viptaxipro.com/booking-system-registration/
Working: https://viptaxipro.com/contact-us/
NOT working: https://viptaxipro.com/website-setup/
Hope this helps
Best regards, Chris
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This reply was modified 5 years, 9 months ago by
Chris....
that will kill the site
This is a technique commonly used in WordPress to find what is actually causing a particular problem.
Switch temporarily (nothing will be lost when you switch back) to a WP default theme & disable all plugins other than Contact Form 7 to see if the problem goes away.
If it does you can switch back to your theme & re-activate each plugin one by one to see when the problem occurs.
Health Check is a good way to check this on a live site. It’s planned to be made part of WordPress Core in coming releases.
Thread Starter
Chris…
(@chris-4)
Hi,
OK, I have found the Plugin that is causing the problem!
I did not know about the Heath Check plugin which I have used to track down the problem – thank you, Neil.
If the plugin ‘Contact Form 7 Image Captcha’ is enabled, but an Image captcha is not used on that particular form, the form will show an error:
“One or more fields have an error. Please check and try again.”
I have added a captcha to solve the problem, but just because this Plugin is enabled, does not mean you MUST use a captcha on every form. It is bug IMO as previously this form has worked fine without a captcha but with the plugin enabled, as I use Captchas on other forms.
Regards, Chris
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This reply was modified 5 years, 9 months ago by Chris....
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This reply was modified 5 years, 9 months ago by Chris....
