Support » Plugin: BackUpWordPress » No Error message is shown

  • Resolved univ182

    (@univ182)


    Hello,

    No Error message is shown, it just shows that it is working and then refreshes the page and the backup never appears.

    The variables of my hosting max_input_time 300, max_execution_time 300, memory_limit 512M.

    Why does this happen?

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  • Plugin Author katmoody

    (@katmoody)

    Hey there @univ182 (btw love your avatar!) …

    It sounds like you might have a javascript error going on, or maybe something interfering in the Heartbeat API running. We have a little more information about this here on our site: https://bwp.hmn.md/support-center/heartbeat-api/

    What happens on your scheduled backups? Do they ever complete on their own?

    Kat

    Plugin Author katmoody

    (@katmoody)

    Hey there @univ182

    As it’s been a while I am going to go ahead and close this topic out. If you are still experiencing issues please let me know and I’ll be happy to work with you further!

    Kat

Viewing 2 replies - 1 through 2 (of 2 total)
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