Eso nada tiene que ver con el plugin, eso lo debes configurar en tu woocommerce.
Saludos !!
Si, creo que ya lo tengo configurado correctamente en el woocommerce.
En settings – email tengo clickeado el enviar cuando hay una nueva orden
Solo me ocurre pagando con rapipago y pagofácil con el plugin de mercadopago
Your server is not receiving the payment notification, it means that something is blocking:
1. iThemes Security plugin, check how to solve here: tureseller.com.ar/solucion-al-problema-de-recibir-notificaciones-de-compra-desde-mercadopago-en-woocommerce-para-wordpress/
2. Mod_security, in this case you need to allow MercadoPago.
3. CloudFlare, in this case you need to allow MercadoPago.
This is a problem between your server and MercadoPago.
Hi Claudio,
It suddenly started working. I dont have Ithemes or Cloudfare. I have mod_security but I dont think that was the problem, since I didnt change anything about it.
What I did is including the following code in functions.php, a solution that I found searching in google. Maybe you can include it as an option in the plugin.
//////////////// NEW ORDER EMAIL NOT SENDING FIX
add_action( ‘woocommerce_thankyou’, ‘order_email_workaround’ );
function order_email_workaround ($order_id) {
global $woocommerce;
$mailer = $woocommerce->mailer();
// Email customer with order-processing receipt
$email = $mailer->emails[‘WC_Email_Customer_Processing_Order’];
$email->trigger( $order_id );
// Email admin with new order email
$email = $mailer->emails[‘WC_Email_New_Order’];
$email->trigger( $order_id );
}
add_action( ‘woocommerce_payment_complete’, ‘order_complete_email_workaround’ );
function order_complete_email_workaround ($order_id) {
global $woocommerce;
$mailer = $woocommerce->mailer();
$email = $mailer->emails[‘WC_Email_Customer_Completed_order’];
$email->trigger( $order_id );
}
//////////////////////////////////
@eljuani Do you know the email should be sent when the order status is changed from pending to processing or on-hold, right?
If your server is not receiving payment notifications, the status of orders will continue without being changed and no email are sent.
So your code is not a fix, just something to cover an error on your site, since status are not changed and it is the big problem here.
Ok, now I get it. Also, it’s not a complete fix, because every time I log again to my site, the new order emails are sent again.
I guess the culprit is mod_security, what should I say to my hosting support ?
also, If someone chooses to pay with rapipago or pagofácil, should the status change to processing once they go and pay or when they place the order ? I mean, when you pay with rapipago, you receive a number and then you go and pay in cash using that number… the new order email is sent when they go and pay in cash ?
eljuani, I have the exactly same problem.
Did you solve it? Is it Mod_security related?
I don’t have iThemes plugin or CloudFlare.
Hi Joaco, didnt solve it, as I understand it’s woocommerce normal behavior for pending orders :S
@joacovidal mod_security can block it.
@eljuani need to check your access.log for the MercadoPago requests and see what is happening.
I guess the culprit is mod_security, what should I say to my hosting support ?
Yeo, good to contact your hosting support to check the access.log and mod_security.
@claudio I’ve asked my hosting about mod_security and the say that it hasn’t triggered.
Also I checked my access.log and didn’t found any registry from MercadoPago.
Any thoughts?
1) Wich url are you using to receive the IPN notifications? I was using the official MercadoPago plugin, is in the developers section of MercadoPago’s official web. In that version you go to settings and see the IPN URL, in this one i can’t find it. Anywhise, i couldn’t make notifications work in the official neither. So i’m confuded like you.
2) Does this plugin handle the totals? I’m using “WooCommerce Deposits – Partial Payments Plugin” and seems not to be compatible. When i go to checkout, MercadoPago gets the total ammount instead of the deposit.
