In the most recent update around April 2022, they pushed a release that made the plugin not work because the update erased your credentials. And they admit knowing it would happen. But there was no warning, no note to make note of your credentials before the update. Many other plugins push warnings like “Major update – backup your site before updating” or “This update is not backward compatible with the last version”. They could have done something like that. THEN they keep saying this isn’t an issue, as if they have no responsibility for this, and it is not their fault. How is NONE OF MY EMAILS ARE SENT after the update not an issue??? Yes this IS your fault, because all I did was update. The plugin has one job to send emails and after updating this doesn’t happen.
Yes it can be fixed and sure it’s a good thing to encrypt the credentials, but my site and many others went a week or more without sending out any emails. Because they didn’t warn us that we had to do other things for it to work. Read the support tickets for April 2022, you’ll see so many people reported this. And they just kept saying “Not an issue”. So now I can’t trust them for future updates to not just break the plugin and not tell me.
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