Title: No Email sent
Last modified: August 22, 2016

---

# No Email sent

 *  Resolved [tomotomo_x](https://wordpress.org/support/users/tomotomo_x/)
 * (@tomotomo_x)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/no-email-sent/)
 * After backup completed, no logs were sent by Email.
 * [https://wordpress.org/plugins/backwpup/](https://wordpress.org/plugins/backwpup/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/no-email-sent/#post-5495086)
 * Is in the job on Generel Tab the last checkbox (Only Errors) checked? If ther
   errors or warnings in the log?
 *  Thread Starter [tomotomo_x](https://wordpress.org/support/users/tomotomo_x/)
 * (@tomotomo_x)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/no-email-sent/#post-5495179)
 * Thanks for your reply, Daniel.
    ‘Only errors check box’ is not checked, but no
   Emails were received. There are no errors in the log. Database data sent by Email
   could be received as attached file. I have no problem in previous version.
 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/no-email-sent/#post-5495189)
 * Hello tomotomo_x,
 * log will be send with the internal WP function for mail sending and backups with
   a extra tool. That can be the reaseon why one works and the other not.
 * In the last release ther has nothing schagend on sending logs sending. Pelase
   check our spam folder too.
 *  Thread Starter [tomotomo_x](https://wordpress.org/support/users/tomotomo_x/)
 * (@tomotomo_x)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/no-email-sent/#post-5495200)
 * Hi, Daniel.
    I have checked Spam Folder but I could not find any mail. I have
   no problem in version 3.1.2. But that version can not use with Dropbox from yesterday.
   So I update to latest version 3.1.4. It means that no other system has changed
   but BackWPup’s version.
 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/no-email-sent/#post-5495284)
 * I have test it again and again it works. With is standing in the other mail fields.
 *  Thread Starter [tomotomo_x](https://wordpress.org/support/users/tomotomo_x/)
 * (@tomotomo_x)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/no-email-sent/#post-5495329)
 * I have no way.
    I will try another plug-in. Thank you.
 *  [Bob33](https://wordpress.org/support/users/bob33/)
 * (@bob33)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/no-email-sent/#post-5495400)
 * I concur on this issue. Same situation as tomotomo_x, notification emails have
   ceased after update. This has only occurred on one particular server though, 
   other instances of backwpup (on probably more solid hosting) are fine.

Viewing 7 replies - 1 through 7 (of 7 total)

 The topic ‘No Email sent’ is closed to new replies.

 * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141)
 * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backwpup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backwpup/)
 * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [Bob33](https://wordpress.org/support/users/bob33/)
 * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/no-email-sent/#post-5495400)
 * Status: resolved