Plugin Author
itdoug
(@itdoug)
Could you send a screenshot of your settings and your current version?
Are the admins from different email domains than your site? Have you checked your spam folder?
Hello itdoug. I am using the latest version which is 1.2.10.20 at present. Please let me know which part of the settings I should post a screenshot of.
Plugin Author
itdoug
(@itdoug)
This info would be great.
http://docs.sendpress.com/article/72-what-information-should-i-provide-for-a-support-ticket
I’d like to see a screenshot of the notification settings as well.
Doug
Hello
Debug info:
WordPress Version: 4.3.1
SendPress Version: 1.2.10.20
PHP Version: 5.5.30
PHP Memory Limit: 256 MByte
PHP Memory Used: 46.75 MByte
MySQL Version: 5.5.31
Send Setup: SendPress_Sender_Website
Database Tables:
cvvtognm_sendpress_subscribers_tracker OK
cvvtognm_sendpress_subscribers_url OK
cvvtognm_sendpress_url OK
cvvtognm_sendpress_subscribers_event OK
cvvtognm_sendpress_report_url OK
cvvtognm_sendpress_subscribers_status OK
cvvtognm_sendpress_subscribers OK
cvvtognm_sendpress_list_subscribers OK
cvvtognm_sendpress_queue OK
Support Info:
// Generated by the SendPress Plugin //
Multisite: No
SITE_URL: https://mywebsite.com
HOME_URL: http://mywebsite.com
WordPress Version: 4.3.1
Permalink Structure: /%postname%/
Active Theme: delight 2.0.2
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, sp-standard, sp-custom, sp-form, sp-autoresponder, sp-systememail
Platform: Apple
Browser Name: Chrome
Browser Version: 46.0.2490.71
User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
c OS X 10_11_0) AppleWebKit/537.
36 (KHTML, like Gecko) Chrome/46
.0.2490.71 Safari/537.36
SP Version: 1.2.10.20
PHP Version: 5.5.30
MySQL Version: 5.5.31
Web Server Info: Apache/2
WordPress Memory Limit: 96MB
PHP Safe Mode: No
PHP Memory Limit: 256M
PHP Upload Max Size: 8M
PHP Post Max Size: 8M
PHP Upload Max Filesize: 8M
PHP Time Limit: 30
PHP Max Input Vars: 1000
PHP Arg Separator: &
PHP Allow URL File Open: Yes
WP_DEBUG: Disabled
WP Table Prefix: Length: 9 Status: Acceptable
Show On Front: posts
Page On Front: (#0)
Page For Posts: (#0)
WP Remote Post: wp_remote_post() does not work
Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path:
Use Cookies: On
Use Only Cookies: On
DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.
ACTIVE PLUGINS:
Advanced iFrame: 6.5.5
Backend Localization: 2.1.7
Breadcrumb NavXT: 5.2.2
Contact Form 7: 4.3
Fiat Alert Bar: 1.5
Google Analytics by Yoast: 5.4.6
Image Widget: 4.1.2
iThemes Security: 5.1.0
MailPoet - Contact Form 7 Integration: 1.0.7.5
MailPoet Newsletters: 2.6.19
MailPoet WooCommerce Add-on: 2.0.2
Really Simple CAPTCHA: 1.8.0.1
SendPress Newsletters: 1.2.10.20
Stop Oldies: 1.0
TinyMCE Advanced: 4.2.5
Widget Logic: 0.57
WooCommerce: 2.4.7
WooCommerce Menu Cart: 2.5.7
Wordfence Security: 6.0.20
WP Statistics: 9.6.5
Yoast SEO: 2.3.5
I don’t seem to be able to upload a screenshot of the notification settings here.
So I have copy pasted the settings.
Send E-mail Notifications (checked)
To E-mail:
newsletter@mywebsite.com
Send Notifications to all WordPress Administrators (checked)
Select the notifications you'd like to receive and how often you'd like to receive them.
User Subscribed:
Instant (checked) Daily Weekly Monthly
User Unsbscribed:
Instant (checked) Daily Weekly Monthly
Plugin Author
itdoug
(@itdoug)
Could you check to see if this is fixed in 1.5.x? If not, we can dig into it a bit more.
