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no email after purchase (4 posts)

  1. CBVDA
    Member
    Posted 1 year ago #

    Hi,
    I use WPCB and WP E-coommerce.
    Process is correct : cart, credit card, bank relation, but after sending the purchase, the customer doesn't receive any e-mail.
    E-mail is ok after purchasing with a "chèque"
    Any idea ?

    Bonjour,
    Tout se déroule correctement pour mes tests : panier, paiement par carte bleue, mise en relation avec atos. Pb, le client ne reçoit jamais de mail de confirmation de sa commande.
    L'envoi de mail fonctionne très bien avec le paiement par chèque.
    ps : l'adresse e-mail est correcte, l'onglet admin de wp e-commerce est correctement rempli.

    http://wordpress.org/plugins/wpcb/

  2. eddyare
    Member
    Posted 1 year ago #

    Quelles sont tes versions wordpress et wp e-commerce ?

  3. esmi
    Forum Moderator
    Posted 1 year ago #

    These are English language forums, so please use English. Alternatively, use a WP support forum in your language.

  4. CBVDA
    Member
    Posted 1 year ago #

    Hi,
    Wordpress 3.6 - WPCB 2.4.8 - WP e-commerce 3.8.12.1 - WP e-commerce traduction française 3.8.6.1
    Thank a lot in advance for your help
    CBVDA

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