Support » Plugin: WooCommerce Google Analytics Integration » No eCommerce data is populating

  • Resolved haydenupmm

    (@haydenupmm)


    I am seeing transactions in WooCommerce but nothing is updating in Google Analytics. As far as I know, all my settings for the plug in are correct. The Google Analytics account is correct, and eCommerce & enhanced eCommerce are enabled.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter haydenupmm

    (@haydenupmm)

    Also even though I have the Google Analytics code in the Analytics settings within WooCommerce, when I use Google Tag Assistant it doesn’t show an Analytics tag.

    Plugin Support Rambo

    (@rahul020691)

    Hi @haydenupmm,

    Sorry to hear that nothing is updating in Google Analytics for you. Can you please share a copy of your System Status report as found under WooCommerce > Status > System status? Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Thanks!

    Thread Starter haydenupmm

    (@haydenupmm)

    Thanks in advance for your help!

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://truegsu.com
    Site address (URL): https://truegsu.com
    WC Version: 5.3.0
    REST API Version: ✔ 5.3.0
    WC Blocks Version: ✔ 4.9.1
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 2.2.6
    Log Directory Writable: ✔
    WP Version: 5.7.2
    WP Multisite: –
    WP Memory Limit: 384 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Flywheel/4.1.0
    PHP Version: 7.4.18
    PHP Post Max Size: 500 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 4000
    cURL Version: 7.47.0
    OpenSSL/1.0.2g
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.32-1+deb.sury.org~precise+0.1
    Max Upload Size: 500 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 5.3.0
    WC Database Prefix: wp_3tw0cbjje8_
    Total Database Size: 215.34MB
    Database Data Size: 124.14MB
    Database Index Size: 91.20MB
    wp_3tw0cbjje8_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wp_3tw0cbjje8_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_3tw0cbjje8_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3tw0cbjje8_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_3tw0cbjje8_woocommerce_order_items: Data: 2.52MB + Index: 1.47MB + Engine InnoDB
    wp_3tw0cbjje8_woocommerce_order_itemmeta: Data: 8.50MB + Index: 7.88MB + Engine InnoDB
    wp_3tw0cbjje8_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_3tw0cbjje8_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_3tw0cbjje8_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_3tw0cbjje8_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3tw0cbjje8_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_3tw0cbjje8_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3tw0cbjje8_actionscheduler_actions: Data: 5.02MB + Index: 5.66MB + Engine InnoDB
    wp_3tw0cbjje8_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3tw0cbjje8_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3tw0cbjje8_actionscheduler_logs: Data: 3.52MB + Index: 4.03MB + Engine InnoDB
    wp_3tw0cbjje8_aws_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_aws_index: Data: 2.02MB + Index: 0.53MB + Engine InnoDB
    wp_3tw0cbjje8_commentmeta: Data: 1.39MB + Index: 0.41MB + Engine InnoDB
    wp_3tw0cbjje8_comments: Data: 1.52MB + Index: 1.11MB + Engine InnoDB
    wp_3tw0cbjje8_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3tw0cbjje8_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_options: Data: 17.11MB + Index: 5.86MB + Engine InnoDB
    wp_3tw0cbjje8_pmxe_exports: Data: 0.23MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_pmxe_posts: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_pmxe_templates: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_pmxi_hash: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_pmxi_images: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_pmxi_imports: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_pmxi_posts: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_pmxi_templates: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_postmeta: Data: 33.53MB + Index: 26.02MB + Engine InnoDB
    wp_3tw0cbjje8_posts: Data: 6.44MB + Index: 2.70MB + Engine InnoDB
    wp_3tw0cbjje8_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3tw0cbjje8_rank_math_analytics_gsc: Data: 4.08MB + Index: 6.28MB + Engine InnoDB
    wp_3tw0cbjje8_rank_math_analytics_objects: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
    wp_3tw0cbjje8_rank_math_internal_links: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wp_3tw0cbjje8_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3tw0cbjje8_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3tw0cbjje8_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_termmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    wp_3tw0cbjje8_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_3tw0cbjje8_term_relationships: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
    wp_3tw0cbjje8_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_3tw0cbjje8_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_3tw0cbjje8_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3tw0cbjje8_usermeta: Data: 22.56MB + Index: 21.06MB + Engine InnoDB
    wp_3tw0cbjje8_users: Data: 1.52MB + Index: 3.31MB + Engine InnoDB
    wp_3tw0cbjje8_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3tw0cbjje8_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_wc_customer_lookup: Data: 1.52MB + Index: 1.75MB + Engine InnoDB
    wp_3tw0cbjje8_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_3tw0cbjje8_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_3tw0cbjje8_wc_order_product_lookup: Data: 1.52MB + Index: 0.97MB + Engine InnoDB
    wp_3tw0cbjje8_wc_order_stats: Data: 1.52MB + Index: 0.59MB + Engine InnoDB
    wp_3tw0cbjje8_wc_order_tax_lookup: Data: 1.44MB + Index: 0.34MB + Engine InnoDB
    wp_3tw0cbjje8_wc_product_meta_lookup: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
    wp_3tw0cbjje8_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3tw0cbjje8_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3tw0cbjje8_woot_tables: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_3tw0cbjje8_woot_tables_columns: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_3tw0cbjje8_woot_tables_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3tw0cbjje8_woot_vocabulary: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_3tw0cbjje8_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3tw0cbjje8_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    acf-field: 3
    acf-field-group: 2
    attachment: 1231
    cartflows_flow: 2
    cartflows_step: 5
    custom_css: 6
    custom_order_status: 3
    customize_changeset: 7
    ditty_news_ticker: 2
    divi_mega_pro: 9
    et_body_layout: 9
    et_footer_layout: 1
    et_header_layout: 1
    et_pb_layout: 29
    et_template: 18
    et_theme_builder: 1
    nav_menu_item: 22
    page: 16
    post: 2
    product: 241
    product_variation: 359
    revision: 191
    shop_coupon: 1
    shop_order: 6456
    shop_order_refund: 108
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (27) ###
    
    Advanced Custom Fields: by Elliot Condon – 5.9.6
    Advanced Woo Search: by ILLID – 2.28
    Code Snippets: by Code Snippets Pro – 2.14.1
    Custom Order Status for WooCommerce Pro: by Tyche Softwares – 2.0.3
    Ditty News Ticker: by Metaphor Creations – 2.3.8
    Divi Dashboard Welcome: by Divi Life — by Tim Strifler – 1.2
    Divi Mega Pro: by Divi Life — Tim Strifler – 1.9.1.1
    Facebook for WooCommerce: by Facebook – 2.5.0
    Jetpack by WordPress.com: by Automattic – 9.7
    Mailchimp for WooCommerce: by Mailchimp – 2.5.1
    Product Catalog Feed Pro by PixelYourSite: by PixelYourSite – 5.1.1
    Rank Math SEO: by Rank Math – 1.0.64
    Side Cart WooCommerce: by XootiX – 2.1
    Simple Google reCAPTCHA: by Michal Novák – 3.7
    Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.17
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
    WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.11.1
    WooCommerce - ShipStation Integration: by WooCommerce – 4.1.42
    WooCommerce: by Automattic – 5.3.0
    WP All Export Pro: by Soflyy – 1.6.4
    WP All Import Pro: by Soflyy – 4.6.5
    WP Instant Feeds: by mnmlthms – 1.3.4
    WP Rocket: by WP Media – 3.8.8
    WP All Import - ACF Add-On: by Soflyy – 3.3.1
    WP All Import - WooCommerce Add-On Pro: by Soflyy – 3.2.6
    YITH WooCommerce Barcodes Premium: by YITH – 2.0.11
    YITH WooCommerce Wishlist: by YITH – 3.0.22
    
    ### Inactive Plugins (9) ###
    
    CartFlows: by CartFlows Inc – 1.6.14
    Codisto Channel Cloud: by Codisto – 1.3.57
    Duplicate Page: by mndpsingh287 – 4.4
    Google Ads & Marketing by Kliken: by Kliken – 1.0.7
    Jetpack CRM: by Automattic – 4.0.16
    Safe SVG: by Daryll Doyle – 1.9.9
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.13
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.1.9
    
    WPB Product Quick View Popup for WooCommerce: by wpbean – 2.1.4
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    db-error.php: db-error.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #8 - /shop/
    Cart: #4386672 - /cart/
    Checkout: #10 - /checkout/
    My account: #4386674 - /my-account/
    Terms and conditions: #4382077 - /return-policy/
    
    ### Theme ###
    
    Name: Divi WooCommerce Pro
    Version: 1.0
    Author URL: https://divilife.com
    Child Theme: ✔
    Parent Theme Name: Divi
    Parent Theme Version: 4.9.4
    Parent Theme Author URL: http://www.elegantthemes.com
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 14,620
    Oldest: 2021-05-03 12:47:35 -0400
    Newest: 2021-05-27 12:08:19 -0400
    
    Failed: 3
    Oldest: 2021-02-15 16:41:58 -0500
    Newest: 2021-05-13 12:24:11 -0400
    
    Pending: 2
    Oldest: 2021-05-27 15:15:48 -0400
    Newest: 2021-06-01 21:47:55 -0400
    
    ### Status report information ###
    
    Generated at: 2021-05-27 14:09:14 -04:00
    
    Plugin Support Rambo

    (@rahul020691)

    Hi @haydenupmm,

    After installing the WooCommerce Google Analytics Integration what type of tracking method did you use? Was that the UA- ( Universal Analytics ) or Google Analytics 4 ( Global Site Tag ) integration for the plugin?

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘No eCommerce data is populating’ is closed to new replies.