Support » Plugin: Simple Download Monitor » No download stats and counts

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  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, just for testing purposes try the following. Deactivate and reactivate the plugin. Then report back after a couple of days. This action sometimes fixes things in a plugin.

    Kind regards

    Thanks
    Unfortunately I already had disabled and re enabled the plug in but still no luck

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    Can you carry out a test. Create a download item, log out or use a different browser. Download the item and then check the stats in your site.

    Let me know what happens.

    Thank you

    Thanks
    I have figured out, all the downloads were set with the ‘disable count’ option enabled (don’t know why)
    it is all good; sorry my bad

    Plugin Contributor mbrsolution

    (@mbrsolution)

    I am glad you found the problem to your issue.

    Enjoy the plugin.

Viewing 5 replies - 1 through 5 (of 5 total)
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