Support » Plugin: WooCommerce » No download product link on email or under order details?

  • Resolved kireaki

    (@kireaki)


    Hello,

    My site is using woocommerce and I sell virtual/download products, before updating Woopress theme customer would get email with download link, and they could see links on My account page, now they don’t get email with download links just email that order is complited.
    My Account page http://prntscr.com/brensm
    And Woocommerce order page in admin area is empty, all orders I had before are now empt with no dowload permission links and I can’t edit them cause I get this http://prntscr.com/breodr

    Help please if you can.

    https://wordpress.org/plugins/woocommerce/

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  • Plugin Author Mike Jolley

    (@mikejolley)

    From your screenshots it looks like no permissions exist for your user. Permissions also need to be valid/not-expired.

    Do a new test order and check your status report to ensure the tables are setup okay.

    Problem was Yith plugin https://yithemes.com/themes/plugins/yith-woocommerce-bulk-product-editing/ I wanted to change prices for some products and after i clicked save it deleted all download links, for download link I use Dropbox plugin so nothing is stored on site due to large files.

    I’ve deleted yith plugin, then I add dropbox plugin on every product (whole day of work) and everything is fine now.

Viewing 2 replies - 1 through 2 (of 2 total)
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