• Resolved pasalo58

    (@pasalo58)


    the link to register has not appeared for a few days.
    On the local test copy site I have the same version of Wp 6.0.2 and User Registration Plugin 2.2.2 and it works regularly.
    I have not made any changes to the site in production for at least two months.
    I have already performed the procedure suggested on the site to solve the problem but it did not work.
    Can you please help me to solve the problem?
    Thank you
    Paolo Salomone

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @pasalo58,

    It seems the registration link option is blank. Please go to your Dashboard >> User Registration >> Settings >> Login Options >> Add your Registration URL and Registration URL Label. For more clarification, please check this screenshot https://prnt.sc/OAd9PnVduQ9u

    Regards!

    Thread Starter pasalo58

    (@pasalo58)

    Hi @shresthauzwal
    I have already set login options correctly in settings but the registration link does not appear in the form.
    I remind you that the form worked regularly until recently, in fact 18 users have registered on the site. The problem has only been occurring for a few days.
    I would like to point out that I haven’t made any changes to the site or theme recently so I can’t explain why it doesn’t work anymore.
    Please help me solve the problem
    Regards!

    you can see the problem at the following link
    https://lnx.usroma83.it/my-account/

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    HI @pasalo58,

    Could you please provide us with a screenshot of your configuration? Also, it might be a conflict so please check this documentation link https://docs.wpeverest.com/user-registration/docs/how-to-check-plugin-theme-conflict/ and follow the instruction kindly. This will let you know the cause of the error.

    Let me know if it helps, and I will get back to you.

    Regards!

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @pasalo58,

    Since we did not get a response from your end, we are marking this thread as resolved, as we believe the things mentioned here are now resolved. Please create a new support thread if needed.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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