Support » Plugin: WordPress Landing Pages » No directions – no video – not working

  • Hello – at first looking at the Imbound plugins for landing pages – call-to-action -and Imbound forms- I thought “what a great system plugin for WordPress. However – after creating a landing page and then tring to utilize the call to action by placing the shortcode in the landing page – it does not show up.These are the most important function of them all! So then I created an Imbound form instead for Email and although it seems to work – I find out later when testing it does not send out any email when tested. I wondered why I did not get any responses – not even one! Not to my notification email or to the one who subscribes. Unfortunately I jumped the gun and advertised the landing page, and now I do not know whether I have gotten any responses or not. I tried to get support earlier on when attempting to use these plugins because the help videos just disappeared after navigating away one time. I cannot find any directions or videos – nor can I get any support response. So it seems to be a good idea gone bad to me. Mistakes and malfunctions can and do happen with a lot of plugins, but the worst thing in the world is not getting any support what-so-ever! So I suppose there is not a lot of “going Premium” with these plugins.
    I have no alternative but to uninstall the plugins and go with another unless the developer “sees the light” and decides to create some simple directions and figure out how to keep the help videos on the dashboard page. The developer would have seen a much larger response to selling premium if the free versions atleast worked or just answer support. I see this alot when dealing with wordpress developers and I could never figure out why!

    • This topic was modified 1 year, 6 months ago by  neddyrich1.
    • This topic was modified 1 year, 6 months ago by  neddyrich1.
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  • Plugin Contributor Hudson Atwell


    I apologize for your experience, and admit documentation for this tool is not great.

    I get a lot of one star reviews from users who the plugin did not work out for and most of them are extremely unfair and make very little sense. This one wan’t so bad.

    It does sound like there were site specific issues preventing features from working. Most of the time I can address these with a little patience through

    I’m very good with responding to customers within 24/48 hours, but sometimes I do miss a ticket. Very sorry if that happened to you.

    Kind regards,
    Hudson Atwell

    • This reply was modified 1 year, 2 months ago by  Hudson Atwell. Reason: spelling
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