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Hi @melebius,

I can’t check the implementation if Complianz is disabled. PLease enable, so I can have a look. You should look for this script:

<script type="text/plain" async class="cmplz-script cmplz-stats" src="https://www.googletagmanager.com/gtag/js?id=G-R****TMHRC"></script><!-- Statistics script Complianz GDPR/CCPA -->
					<script type="text/plain" class="cmplz-stats">window.dataLayer = window.dataLayer || [];
function gtag(){dataLayer.push(arguments);}
gtag('js', new Date());
gtag('config', 'G-R****TMHRC', {
    cookie_flags:'secure;samesite=none',
'anonymizeIp': true
});
</script

Let me know, we will have a look,

regards Aert

Hi @melebius,

Complianz doesn’t seem to be active on the front-end. Is it possible that Complianz detects that this site does not need a Cookie Banner, because there are seemingly no non-functional Cookies being set? I attach a screenshot below to illustrate this:

Could you confirm that you have 100% completion in the Complianz Dashboard, and that a notice appears stating that “your site needs a Cookie Banner, which has been enabled”?

Let me know if you have any additional information about this.
Kind regards,
Jarno

Hi @melebius,

Thank you for providing this additional information.

We have created a fix for this. Could you try installing this updated version (replace the old version on your site, when prompted), and let me know whether this fixes the issue on your end? https://we.tl/t-6okcqfQtZJ

Just let me know if you have further updates.
Kind regards,
Jarno

Hi @melebius,

I had tested this version locally, with the exact same settings that were used before I had applied the update. No banner shown, and Analytics firing as you would expect (while previously, no banner was shown and no analytics fired). If a banner is now displayed, that would indicate that something in your Settings has changed since the last time.

To troubleshoot this, it would be helpful to test with the same settings that you are using. Could you send an email to support(at)complianz.io, and attach an export of your Complianz Settings?

Kind regards,
Jarno