Title: No data returned. Error code 403
Last modified: May 20, 2019

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# No data returned. Error code 403

 *  Resolved [schacham](https://wordpress.org/support/users/schacham/)
 * (@schacham)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/no-data-returned-error-code-403/)
 * Hello Sayontan,
 * I have an old wordpress website with Picasa Albums. Now I’m renewing it with 
   Photonic.
    So I’ve made all process of installation, API, authentication, without
   any problem. But when I try to insert an album, the answer is No data returned.
   Error code 403 When I open the helpers, there’s nothing there either.
 * When I enter the Google Photos account all the albuns are there.
    Is there any
   other setting I must do? Please enlighten me.
 * Thanks a lot!
 * Simone
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fno-data-returned-error-code-403%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/)
 * (@sayontan)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/no-data-returned-error-code-403/#post-11551157)
 * Hello Simone,
    You might have missed the step to [enable the key for Google Photos](https://aquoid.com/plugins/photonic/google-photos/#enable-key).
   Once you have done that, you will need to reauthenticate (i.e. you have to fetch
   the refresh token again).
 *  Thread Starter [schacham](https://wordpress.org/support/users/schacham/)
 * (@schacham)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/no-data-returned-error-code-403/#post-11551798)
 * Yessss!! Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘No data returned. Error code 403’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [schacham](https://wordpress.org/support/users/schacham/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/no-data-returned-error-code-403/#post-11551798)
 * Status: resolved