Support » Plugin: Koko Analytics » No data displayed

  • Resolved James Gander

    (@jgander)


    Hello,

    I have installed the plugin but no analytics data is being displayed.

    The site health check is warning that a scheduled task is late to run (koko_analytics_aggregate_stats). I have installed advanced cron manager and can see the task appears to be queued correctly (and I can execute it manually).

    If I activate the ‘Enable Server Scheduler’ option in advanced cron manager and set a scheduled task in my hosting account, the health warning disappears, but still no data is being displayed by the Koko plugin.

    Any ideas as to what could be going wrong, or how to troubleshoot this issue?

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Viewing 3 replies - 1 through 3 (of 3 total)
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