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  • Resolved cadiz

    (@cadiz)


    4 years, 1 month ago

    I have installed the plugin v1.0.9 on different domains. When I try to activate it, I see an error message: “The plugin has no valid header”. With v1.0.8 no error message. I have to reload the page and activate it again. But both versions not show any data. But at the same time I can see everything on Google Analytics. Any idea? I’ m doing something wrong? Thanks for any help.

    Note: “/wp-content/uploads/pageviews.php”. The file pageviews.php is not present.

    • This topic was modified 4 years, 1 month ago by cadiz.
    • This topic was modified 4 years, 1 month ago by cadiz.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Danny van Kooten

    (@dvankooten)

    4 years, 1 month ago

    Hello @cadiz,

    That is really strange – how did you install the plugin? Does the issue persist if you delete it entirely and then re-install it from WordPress.org?

    Looking at the website you shared, I do see a tracking request that seems to be working as expected. What does your Koko Analytics dashboard show?

    Thread Starter cadiz

    (@cadiz)

    4 years, 1 month ago

    Hi Danny,

    thank you for your quick response. I found the error. I had disabled the REST API in the functions.php of the child theme and deleted the code. Now the page views are displayed correctly. But when I install the plugin, I still see the error message: “The plugin has no valid header”. And there is no file “pageviews.php” in the upload folder.

    • This reply was modified 4 years, 1 month ago by cadiz.
    • This reply was modified 4 years, 1 month ago by cadiz.
    Plugin Support Lap

    (@lapzor)

    4 years ago

    Hi,

    Do you still have this issue with the latest version of the plugin?
    We didn’t get any other reports in about this issue.

    Thanks for letting me know.

    Thread Starter cadiz

    (@cadiz)

    4 years ago

    Hi,

    i have updated to 3 domains to 1.0.10 No error message, all is well. Thanks for your support. Great work. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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