Title: No data Last modified: October 24, 2017 --- # No data * Resolved [jerome_tavernier](https://wordpress.org/support/users/jerome_tavernier/) * (@jerome_tavernier) * [8 years, 7 months ago](https://wordpress.org/support/topic/no-data-12/) * Hi Guys, * First of all, thanks for your amazing work with this plugin, i use it since more than 2 years and i simply love it ! * Anyway, if i’m here, it’s because your plugin seems to dislike me now.. * As you can see on my website ([https://frenchmac.com](https://frenchmac.com)), i have the result “Sorry. No data so far.” and in my back-office, it seems to be blind to the new visits (we have more than 6000 unique users per day). * Could you help us ? I really don’t understand why it stopped to work. * Regards, * Jérôme Tavernier * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fno-data-12%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [8 years, 7 months ago](https://wordpress.org/support/topic/no-data-12/#post-9616463) * Hi Jérôme! * It appears you’re using a caching plugin on your site. Which one is it and how often does it expire its cache? * [Nur Zakaria](https://wordpress.org/support/users/nur-zakaria/) * (@nur-zakaria) * [8 years, 6 months ago](https://wordpress.org/support/topic/no-data-12/#post-9702281) * Mr. Hector Cabrera, * WPP display nothing in my site (www.poentjakweg.com). I use W3 Total Cache. Please advice. * Thanks - This reply was modified 8 years, 6 months ago by [Nur Zakaria](https://wordpress.org/support/users/nur-zakaria/). * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [8 years, 6 months ago](https://wordpress.org/support/topic/no-data-12/#post-9702412) * Hi [@nur-zakaria](https://wordpress.org/support/users/nur-zakaria/), * Try [clearing W3TC’s cache](http://www.inmotionhosting.com/support/edu/wordpress/recommended-wordpress-plugins/clearing-cache-in-wordpress) and see if it helps. If it doesn’t and you’re still having issues please let me know. * [Nur Zakaria](https://wordpress.org/support/users/nur-zakaria/) * (@nur-zakaria) * [8 years, 6 months ago](https://wordpress.org/support/topic/no-data-12/#post-9703968) * Thanks for your quick response. * I’ve cleared W3TC’s cache many times but I still found the same problem. There is no data record in WPP Stat. * Everything is OK before I updated this plugin and activated W3TC. * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [8 years, 6 months ago](https://wordpress.org/support/topic/no-data-12/#post-9704175) * Just checked your site [@nur-zakaria](https://wordpress.org/support/users/nur-zakaria/) and it appears WPP’s tracking script isn’t being executed which explains why WPP stopped registering the visits. * You seem to be using W3TC’s minification options (or some other plugin to minify JS files) so: 1. Disable the JS minification (or at least find a way to exclude wpp.js from being minified). 2. Clear W3TC’s cache again. 3. Visit one of your posts using another browser and then go to _Settings > WordPress Popular Posts_ to check whether WPP was able to register your visit. * [Nur Zakaria](https://wordpress.org/support/users/nur-zakaria/) * (@nur-zakaria) * [8 years, 6 months ago](https://wordpress.org/support/topic/no-data-12/#post-9704265) * OIC… he.. he.. this is the problem. * After I disabled the JS minification in W3TC, it works normally. * But I don’t prefer this because Google Page Speed Tools suggest me to eliminate render blocking the other JS by minifying it. * I’ve tried to exclude wpp.js and tracking.js from JS minification in W3TC setting. The WPP stat works normally. WPP able to register my visit. But it still displays nothing in the **widget**. Any solution ? * thanks * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [8 years, 6 months ago](https://wordpress.org/support/topic/no-data-12/#post-9704409) * > The WPP stat works normally. WPP able to register my visit. But it still displays > nothing in the widget. Any solution ? * Here’s the problem: [https://prnt.sc/hd5c5n](https://prnt.sc/hd5c5n) * You’ll need to exclude jQuery as well – or find some other way to make it load before WPP does. * [Nur Zakaria](https://wordpress.org/support/users/nur-zakaria/) * (@nur-zakaria) * [8 years, 6 months ago](https://wordpress.org/support/topic/no-data-12/#post-9704507) * GREEAAATTT….! * It works, Hector. I exclude jquery.js from JS minification in W3TC. Now, WPP widget able to display popular post. * I learn much from our conversation since I’m beginner in WP. Thank you very much for your kindness to teach me step by step. * I try to wrap it up here so it can be useful information for someone who face the same problem : * Problem : WordPress Popular Post widget & stat display no data (unable to register any visit) * Cause : The problem appears after enabling Minify in W3 Total Cache Plugin * Solution : Exclude jquery.js, tracking.js & wpp.js by specified it in W3 Total Cache plugin’s “Never minify the following JS files:”. * thanks Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘No data’ is closed to new replies. * ![](https://ps.w.org/wordpress-popular-posts/assets/icon-256x256.png?rev=1232659) * [WP Popular Posts](https://wordpress.org/plugins/wordpress-popular-posts/) * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-popular-posts/#faq) * [Support Threads](https://wordpress.org/support/plugin/wordpress-popular-posts/) * [Active Topics](https://wordpress.org/support/plugin/wordpress-popular-posts/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-popular-posts/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wordpress-popular-posts/reviews/) * 8 replies * 3 participants * Last reply from: [Nur Zakaria](https://wordpress.org/support/users/nur-zakaria/) * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/no-data-12/#post-9704507) * Status: resolved