Support » Theme: Freak » No customer support provided

  • I like this theme, but it is not 100% mobile responsive. The header image is not mobile responsive, as well as a few other areas of the theme.

    The header image is the same on the homepage and all pages, so you cannot have different header images for each page. I emailed support (Rohit) and he said he would help me, and then never did. He also responded to 1 email, and then never responded again. Disappointed in the support for this theme.

    Would NOT recommend buying or using this theme if you want support. You are on your own.

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  • Hi akosek,

    Sorry that you had to go through trouble.
    We have worked and rectified all issues you reported. They are now available as a free upgrade to you.

    And for support it is recommended to create a ticket, not email if you want quick responses.

Viewing 1 replies (of 1 total)
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