Support » Plugin: Advanced Ads – Ad Manager & AdSense » MUST code PHP to use

  • The Selling portion does not work as described. Very few options for the end user, making it worthless. They tell you how to add more options – by editing the code! Isn’t this the reason we buy plugins, so that we don’t have to code?

    I bought the deluxe package with all of the add-ons. The documentation, while voluminous, is sorely lacking in actual useful information. A giant waste of $199 + foreign transaction fee.

    It would be nice to know what I’m actually buying, instead of some over-hyped language on the sales page that doesn’t work in reality.

    • This topic was modified 3 months, 2 weeks ago by Steven Stern (sterndata).
    • This topic was modified 3 months, 2 weeks ago by fain360.
    • This topic was modified 1 month, 3 weeks ago by fain360.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support schmidt25

    (@schmidt25)

    Hi fain360,

    Thanks for purchasing Advanced Ads Pro and leaving your feedback here.

    We always try to help our users as soon as possible and solve their problems. That’s why our support team is available for you on weekdays and will immediately take care of your problems or answer your questions.

    Unfortunately, you contacted us on a Sunday afternoon. Our team is located in Germany and does not work on Sundays. This morning my colleague Henning took care of your ticket and answered your email.

    I can understand your frustration when something doesn’t work as you thought it would and you don’t get an answer from us immediately. But I would still like to ask for your understanding that we can’t do that on Sunday afternoon.

    I hope that you can resolve the tracking issue now with our help.

    Best regards,
    Joachim

    Thread Starter fain360

    (@fain360)

    Problem has been resolved.
    I tried to update the rating, but WordPress won’t allow it.

    “Error: You do not have permission to edit that topic.”

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Rep

    @fain360 I’ve removed the modwatch flag on your account, so you can edit your review now. Just a reminder to use reviews to express your own experience with a plugin/theme and ot as a means of leveraging support.

    Plugin Support schmidt25

    (@schmidt25)

    Since the author of this review has rewritten his text, my original answer is now a bit confusing. That’s why I’d like to respond to it again briefly.

    I understand that buying a plugin should make the need to customize code manually obsolete. However, regarding Selling Ads, our users’ expectations differ much more than with any other add-on.

    We are aware that Selling Ads will never be able to satisfy and reconcile all the different ideas of our users. Moreover, many of these wishes are not feasible at the moment. Advanced Ads offers hundreds of hooks to allow customization in such cases and give users at least a chance to realize their wanted solution.

    I’m sorry that you seem to be one of those users whose expectations the add-on couldn’t meet out of the box. This experience must have been frustrating for you. Nevertheless, we wish you success and a promising future for your project.

    Best regards,
    Joachim

Viewing 4 replies - 1 through 4 (of 4 total)
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