Hi,
Could you please give me the link to your website so I can troubleshoot the issue for you? Thanks!
Hi Anika,
Thank you! I have found solution to your issue. You have a rule in your stylesheet for what could possibly be another plugin overriding the styles for my plugin.
The code that is causing the ‘X’ to disappear is .op9 img {display:none;}
You can override this by going into your stylesheet and adding the following:
.state-fb-pop-up-close img {
display: block;
}
This will fix the issue and cause the ‘X’ for the popup to appear.
Thanks again for using this plugin! Please let me know if this solution fixes the issue 🙂
Hi,
Thank you.
My boyfriend did what you said but the problem still occurs. The cross is only in incognito window, the rest still same – without 🙁
Hi Anika,
I looked at your website again just now and the ‘X’ is showing up as it should. Your browser may still be loading the older version due to the browser cache. Sometimes you need to refresh the page a few times for it to show the updated styles.
After you refresh a few more times, if it still does not show up you should clear your browser cache. Please let me know if this solution works for you so I can mark this topic as resolved. Thank you!