Support » Plugin: PowerPress Podcasting plugin by Blubrry » no content in iTunes feed

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Shawn Thorpe

    (@shawnogordo)

    Your media files download fine but Apple is having trouble streaming them. The files themselves are hosted by SoundCloud and are in m4a format.

    I’d suggest switching to mp3. For some reason, Apple seems to have trouble streaming some m4a files. It’s strange, but we’ve seen cases where this happens and the podcaster switches to mp3 files and they no longer have trouble with file streaming on Apple Podcasts.

    You could also try contacting SoundCloud support for help, as they’re the ones hosting the media files. Your feed generated by PowerPress is valid, and I had no trouble downloading your files directly. So, the stalled-streaming issue is due to a problem between SoundCloud and Apple.

    Thanks, Shawn. It is odd – – the files won’t stream on my desktop iTunes, but seem to work just fine on my iOS devices. I wonder why the m4a files seem to pose problems for the desktop version vs. iOS? Will get around to subbing mp3’s – – just to make sure everything works everywhere.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘no content in iTunes feed’ is closed to new replies.