• Resolved Mads19

    (@mads19)


    Hi

    My Woocommerce shop almost only have products with variants and the events AddToCart and Purchase works great (using the Product SKU as content id). But for the product pages (see link) there is no content id for ViewContent so Facebook can’t match it with the product catalog.

    Before I got the AddToCart event to work with Product SKU the plugin used the Product Id as ViewContent in the product pages but not anymore.

    The page I need help with: [log in to see the link]

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  • Plugin Author PixelYourSite

    (@pixelyoursite)

    Hi,

    The plugin uses what data it can find in your WooCommerce store. Chances are you don’t have SKU for the main product item, so there is nothing we can use.

    The safest option is to use the default ID and not the SKU. You will always have it and it will be unique to each product or variation. If you decide to implement this advice, you must use the same ID logic when you import your products to a Facebook Product Catalog.

    That solved the problem – thank you!

    Plugin Author PixelYourSite

    (@pixelyoursite)

    Thanks for the update 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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