Plugin Support
Gabor
(@nextendweb_gabor)
Hi @torgaddon!
We have tested Smart Slider with the latest WordPress version and also a lot of our users are using this version and it works fine for us, so your problem will be something different, like you have a plugin or theme with an error. If you would contact us, we can help you find out what is the problem:
https://smartslider3.com/contact-us/support/
WP version 5.4.2
CRITICAL ERROR IN USE SMART SLIDER
I use shortcode like [smartslider3 slider=”5″]
and the site falls into a critical error
-
This reply was modified 5 years, 11 months ago by
d3nis.
Plugin Support
Gabor
(@nextendweb_gabor)
Hi @d3nis!
When you see a “There has been a critical error on your website.” message, you should follow this 2nd error debugging method:
https://smartslider.helpscoutdocs.com/article/1949-error-reporting#error-logging-in-the-wordpress-way
which should write out the real error message inside a log file.
Please tell me what that message is, but rather contact us here:
https://smartslider3.com/contact-us/support/?topic=Error&platform=WordPress&version=Free
because wp.org doesn’t likes when support happens within reviews.
I sent you the information, but I didn’t understand if you received it or not.
Button Still Shows “Processing”
