Support » Plugin: YITH WooCommerce Affiliates » No commissions created even there are conversions.

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  • I tested ordering and found that there is a record in conversion tab but it was disappeared later then.
    Some orders do not have referral commission even we tested with same URL.

    anyone here ?
    Does the problem related to cookie or any cache plugin ? I’m using W3TC and Cloudflare.

    Anyone bought this plugin ? I’m afraid of their service now.

    Plugin Author YITHEMES

    (@yithemes)

    Hello there,

    We are really sorry for the late, hope you are doing well! ๐Ÿ™‚

    Have you checked if the cookie is created correctly on your browser when you go to do the checkout process?

    It could be related to a cache problem, it usually happens on the server-side.

    We kindly suggest you deactivate all the plugins (except YITH Affiliates and WooCommerce to discard any conflict.

    Let us know.

    Have a great day!

    Plugin Author YITHEMES

    (@yithemes)

    Hello there,

    We hope youโ€™re doing well ๐Ÿ™‚

    We are setting this topic to solved for now as we have no more news from you, but please feel free to open a new one at any time to receive additional support on this issue.

    Have a good day.

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