Support » Networking WordPress » No Comment Box Sometimes (confused!)

  • Resolved saltd

    (@saltd)


    I have a headache.

    On none of the sites created by my studetns can I leave comments, if I click “Leave Comment” it goes to the post page but no comment box appears.

    But if I make one using my own account or the administrator account everything works fine.

    They are all using either the 2010/2011 theme and all the settings are the same as when I create blogs.

    I tried moving and renaming the comments.php file in the theme folder as I saw on a few others but it didn’t help. I can’t even find much of a pattern other than it doesn’t work for them.

    I have only a few plug ins installed and they were all fine until recently and I don’t think I’ve even done any updates in the last few weeks or months that would suddenly cause this to happen.

    Any help greatly appreciated.

Viewing 15 replies - 1 through 15 (of 19 total)
  • go to add new or edit post screen on a blog
    at top right of page click on “Screen Options”
    enable comment box
    now when you add/edit a post, you can add or not the comment box at bottom of page

    Tried it on a few and it didn’t make a difference, the box itself was actually checked anyway but tried unticking then reticking it. I don’t have oen that actually says “Enable Comment Box” I’m guessing it’s just the “comment” one or am I missing something?

    Thanks very much

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    Lead Plugin Wrangler

    Is it only on that ONE site? If so, turn off ALL the plugins on that site and test.

    Well I’ve made about 2/3 sites on my own account, and then a couple on the administrator they were fine, I logged in as another teacher to test and all commenting worked fine on both 2010/2011 themes.

    If a student does it then for some reason the comment box just doesn’t appear.

    I can try disabling plugins a bit later, I’m jsut really loath to do it as it will itnerupt if they’re working on it, and the active directory integration seems to be a bit touchy if you change it xD

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    Lead Plugin Wrangler

    If a student does it then for some reason the comment box just doesn’t appear.

    Okay. Obvious question time! How are they identified as students? Are you using a Membership plugin? Which one? Did you set the students up with enough permissions?

    From all I can tell WordPress has no way of knowing if they are students or teachers. Their accounts are pulled in from AD just for the sake of username and password. I can’t see any difference in permissions but I’m fairly new to wordpress so if theirs anywhere that’s less obvious to check I’ll happily do so.

    They’re able to create their own sites without any moderation of any kind so I would think they would be able to allow coments.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    Lead Plugin Wrangler

    Their accounts are pulled in from AD just for the sake of username and password.

    Pulled in how? What plugin are you using for THAT? 🙂

    Andrea Rennick

    (@andrea_r)

    Customer Care at Copyblogger Media and Studiopress

    Go to the sub site that is not working. Visiting Settings -> Discussion.

    Are comments actually enabled?

    Active Directory Integration by Christoph Steindorff this is also the plug in that syncs my account

    Yeah I checked and double triple checked they were as if it turned out to be that I would have had to faceplant the table 😛

    Thanks for all your help guys, I do like to bring odd problems 😛

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    Lead Plugin Wrangler

    I’m tagging this post with active-directory-authentication-integration so cgrymala knows we’re talking about him behind his back. 😉

    Are you using this functionality?

    auto create and update users that can authenticate against AD mapping of AD groups to WordPress roles

    Thanks, ipstenu, but I think that’s the wrong tag. 🙂

    saltd appears to be using glatze’s “Active Directory Integration“, not my “Active Directory Authentication Integration” plugin.

    Do you have commenting disabled for users that are not logged in? Are you using domain mapping for this set up in any way?

    Yep as above, its the Active Directory Integration although I mgiht give yours a try instead to see if that works so you have got soemthing out of it 😛

    Sorry I’ve made a few posts here and there but relatively new to all this!

    I’ve tried it with both enabled and disabled as still no luck, as for the domain mapping…what is it? xD

    If you don’t know what domain mapping is, you probably aren’t using it (it’s something you implement with a domain mapping plugin like WordPressMU Domain Mapping).

    If your comments box still isn’t showing up even when you have commenting enabled for guests, that doesn’t sound like a membership issue. It sounds more like a theme or plugin issue. If you weren’t using TwentyTen/TwentyEleven, I’d swear that your theme is missing the code that creates the comment boxes.

    Would it be worth reinstalling the plug-ins? Assuming you can reinstall them with them being defaults?

    Andrea Rennick

    (@andrea_r)

    Customer Care at Copyblogger Media and Studiopress

    What theme are you using on these sites?

Viewing 15 replies - 1 through 15 (of 19 total)
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