No colors shown

Resolved ewerkstatt
(@ewerkstatt)

3 years, 3 months ago

Hi,

we assigned colors to the corresponding attributes, yet we still get only the buttons instead of colors. Same phenonemon when all other plugins are deactivated and using twenty-twentythree. Current theme is Blocksy Pro.

The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Support fizanzvai
(@fizanzvai)

3 years, 3 months ago

@ewerkstatt

Please check all the attribute terms and make sure you have added all colors properly or not (do not leave a blank attribute term).

Thread Starter ewerkstatt
(@ewerkstatt)

3 years, 3 months ago

Hmm, I think I did that.

https://prnt.sc/J-NicnovWalM
https://prnt.sc/kuorAObQwY2_
magsu
(@magsu)

3 years, 3 months ago
I have the same issue. I added all the colors but instead of colors it shows buttons with text: https://prnt.sc/9VcZEluleohf
- This reply was modified 3 years, 3 months ago by magsu.
Plugin Support fizanzvai
(@fizanzvai)

3 years, 3 months ago

@magsu @ewerkstatt

Will you please share with us the theme name, you are using on your site?

magsu
(@magsu)

3 years, 3 months ago

Theme Shopstar. But when I change the theme problem is still the same

Plugin Support fizanzvai
(@fizanzvai)

3 years, 3 months ago

@magsu

In this case, we need to inspect your site. BTW, you can get help through our site.
Thread Starter ewerkstatt
(@ewerkstatt)

3 years, 3 months ago
Before I had PHP 7.4, now I switched to PHP 8.1, but the buttons remain. There are still no colors shown.

I use theme Blocksy (Premium), but even a change to Storefront or Twenty Twentythree did not help.
- This reply was modified 3 years, 3 months ago by ewerkstatt.
- This reply was modified 3 years, 3 months ago by ewerkstatt.
- This reply was modified 3 years, 3 months ago by ewerkstatt.
Thread Starter ewerkstatt
(@ewerkstatt)

3 years, 3 months ago

Dear Team,

could it be that there have been significant changes in Woocommerce 7, which break the functionality of your plugin?

Plugin Support fizanzvai
(@fizanzvai)

3 years, 3 months ago

@ewerkstatt

Please make sure, that have you imported the attributes using printful plugin or from another site.

We have checked from our end and didn’t find the mentioned issue. Will you create a test attribute and add one color for it then add it to a test variable product?

Then check what happens with that product. BTW, you can get help through our site.

Viewing 9 replies - 1 through 9 (of 9 total)

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