Title: No close window.
Last modified: August 30, 2016

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# No close window.

 *  Resolved [Faraon83](https://wordpress.org/support/users/faraon83/)
 * (@faraon83)
 * [10 years, 12 months ago](https://wordpress.org/support/topic/no-close-window/)
 * Sorry for my English.
    After clicking Save does not close the window. Nothing
   happens. After clicking on the cross at the top right of the window also closes.
   I deleted and reinstalled the plugin. I attached a [photo](http://s013.radikal.ru/i325/1507/fc/e44870396a60.jpg)
   so you can see.
 * [https://wordpress.org/plugins/nextgen-gallery/](https://wordpress.org/plugins/nextgen-gallery/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Thread Starter [Faraon83](https://wordpress.org/support/users/faraon83/)
 * (@faraon83)
 * [10 years, 12 months ago](https://wordpress.org/support/topic/no-close-window/#post-6386220)
 * who has had such a problem?
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [10 years, 12 months ago](https://wordpress.org/support/topic/no-close-window/#post-6386226)
 * [@faraon83](https://wordpress.org/support/users/faraon83/) – There could be a
   plugin conflict going on here or at least it should be ruled out. Have you tried
   deactivating all of your plugins, clearing your browser cache (and site caches
   if you are using a caching plugin), then reactivating the NextGEN plugin?
 * If this fixes the problem then it was likely one of the deactivated plugins that
   was causing an issue. Now, retrace your steps activating each plugin and re-checking
   to see if the problem returns. If it does then that last activated plugin was
   probably the one. Keep reactivating and in most cases it is also best to keep
   checking after each plugin, sometimes there may be more than one plugin on a 
   site that will create an issue. If you do find one (or more) plugins causing 
   this problem we would greatly appreciate your feedback on them so the developers
   may address them as soon as they can.
 * Also to note, in rare cases it may be the theme itself that is causing a conflict
   so while you have just the NextGEN plugin activated you might consider temporarily
   switching to one of the default WordPress Twenty series themes and see if this
   corrects the issue as well.
 * If the problem still persists after all of this we would still want to know, 
   even more so, as we will still want to sort out the issue and may need additional
   details.
 * Thanks!
 * – Cais.
 *  Thread Starter [Faraon83](https://wordpress.org/support/users/faraon83/)
 * (@faraon83)
 * [10 years, 12 months ago](https://wordpress.org/support/topic/no-close-window/#post-6386229)
 * I am the deactivated plugins and default WordPress Twenty series themes, but 
   no closed. We have to reduce the scope of the browser that you can see the Publish
   button. After clicking publish this window closes.
 *  Thread Starter [Faraon83](https://wordpress.org/support/users/faraon83/)
 * (@faraon83)
 * [10 years, 12 months ago](https://wordpress.org/support/topic/no-close-window/#post-6386340)
 * I solved the problem
 * ngg_attach_to_post_tinymce_plugin.js and ngg_attach_to_post_tinymce_plugin.min.
   js
 * wm_close_event: function(e) {
    if (e.target._id == ‘ngg_attach_to_post_dialog’){“
   e.target._id” No
 * Solution
    if (e && e.target && e.target._id && e.target._id == ‘ngg_attach_to_post_dialog’)
 *  Thread Starter [Faraon83](https://wordpress.org/support/users/faraon83/)
 * (@faraon83)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/no-close-window/#post-6386396)
 * Solution
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/no-close-window/#post-6386406)
 * [@faraon83](https://wordpress.org/support/users/faraon83/) – Thanks for the follow-
   up … I will have our developers review this topic as well.
 * – Cais.
 *  [Benjamin](https://wordpress.org/support/users/benjaminowens/)
 * (@benjaminowens)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/no-close-window/#post-6386424)
 * That looks pretty reasonable; I’ve included this change for the next release.
 * Thanks Faraon83!
 *  Thread Starter [Faraon83](https://wordpress.org/support/users/faraon83/)
 * (@faraon83)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/no-close-window/#post-6386439)
 * Ok. Please give the key to the pro version to poor students from Russia.)))

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘No close window.’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

 * 8 replies
 * 3 participants
 * Last reply from: [Faraon83](https://wordpress.org/support/users/faraon83/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/no-close-window/#post-6386439)
 * Status: resolved