Support » Plugin: WP eCommerce » No checkout page

  • Resolved Hoellge


    Hey there,

    first time wp-e user. Just installed the plugin, latest version wp and wp-e on

    Entered a product. It can be bought and put in the shopping cart, but the checkout page stays blank.

    Content div of checkout page HTML is empty:

    <!-- content ................................. -->
    <div id="content">
    </div> <!-- /content -->

    Any ideas?

    Cheers from Germany,

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Justin Sainton


    Hi Hoellge,

    Haven’t heard of this issue occurring before. Best guess at the moment is that your generated pages from WPeC (Products Page, Checkout, etc.) were inadvertently modified? When I visit your products page, it also seems empty.

    Can you confirm that you have the required shortcodes on those pages?

    Hey Justin,

    thanks for your answer. There’s only one product, my band’s album, and it’ll stay like that for… a long time, I guess 🙂

    Shortcodes… nope, I have just installed the plugin, I’ve not put in shortcodes anywhere. What exactly do you mean by this? PHP function calls?

    When I click on “checkout”, what page should be shown, and where can I modify it?


    I had this issue with one of my websites after the upgrade. It turns out that I wasn’t prompted for the database upgrade. I deactivated WP E-Commerce and then reactivated the plugin, got the database upgrade prompt and it all came back when the upgrade completed.

    Hey michaelisc,

    thank you, de-activating and re-activating helped! I did not get asked for the db upgrade (it did ask me upon installation), but still your advice solved the problem. Checkout page is now visible!

    Cheers from Germany,

Viewing 4 replies - 1 through 4 (of 4 total)
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