Support » Plugin: ZodiacPress » No chart drawing displaying even with GD support and disabling all other plugins

  • bigfatastro

    (@bigfatastro)


    Hi all, Isabel’s plugin is great! I just need a little help to take off! My WordPress coding knowledge is extremely limited so please bear with me.

    I passed the pre-support checklist.

    ### Begin System Info ###

    — Server Info

    Server Software: Apache
    PHP Version: 5.6.30
    GD Support: okay
    PHP_SHLIB_SUFFIX: so
    exec() Function: okay
    chmod() Function: okay

    — ZodiacPress Info

    swetest file: okay
    Ephemeris permissions: okay
    Atlas: GeoNames

    — WordPress Info

    WP Version: 4.9.6
    Multisite: No
    WP_DEBUG: Disabled
    WP Memory Limit: 40M

    — Theme

    Theme Name: MH Magazine lite
    Theme Version: 2.8.1
    Is Child Theme: No

    — Active Plugins

    Pagination For Posts by gVectors Team (A. Chakhoyan, G. Zakaryan, H. Martirosyan) version 1.5.4,
    Akismet Anti-Spam by Automattic version 4.0.8,
    Automatically Paginate Posts by Erick Hitter & Oomph, Inc. version 0.2,
    Current Planetary Positions by Isabel Castillo version 2.1.1,
    footnotes by ManFisher Medien ManuFaktur version 1.6.5,
    Huge IT Forms by Huge-IT version 1.5.0,
    Jetpack by WordPress.com by Automattic version 6.2.1,
    Patreon Button, Widgets and Plugin by CodeBard by CodeBard version 2.0.4,
    Responsive Add Ons by CyberChimps version 1.0.7,
    Search Engine Visibility by GoDaddy version 0.5,
    Huge IT Slider by http://huge-it.com/ version 10.0,
    WooCommerce PayPal Express Checkout Gateway by WooCommerce version 1.5.6,
    WooCommerce Services by Automattic version 1.14.1,
    WooCommerce by Automattic version 3.4.3,
    Yoast SEO by Team Yoast version 7.6.1,
    WP Customer Reviews by Go Web Solutions version 3.1.9,
    YouTube widget responsive by StefanoAI version 1.4.1,
    ZodiacPress by Isabel Castillo, Cosmic Plugins version 1.8.4,
    ZodiacPress House Systems by Isabel Castillo version 1.2.1,
    ZodiacPress Sell Reports by Isabel Castillo version 1.2.2

    ### End System Info ###

    My site is capable of producing chart images (http://bigfatastro.com/wp-content/plugins/zodiacpress/image.php) but when I produce a report there’s just a broken thumbnail with the words “chart drawing” next to it.

    I disabled every plugin (except for ZodiacPress plugins of course) and I had the same issue, whether it was on Google or Chrome.

    Plugins and browser are up to date on a desktop using Windows 10.

    Wondering what else it could be, pls HALP.

    The page I need help with: [log in to see the link]

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