No Category Specific Lightbox View

I updated the plugin and now it says I need the license key to activate it. My gallery is back to the free version of Supsystic, : ( frowny face.

Finding the license key is quite a task. I’m already looking for it to activate the plugin on my subdomain that I am using to build a new version of my site.
I tried to login to supsystic’s site, but can’t even type a valid username which makes me think an account wasn’t automatically created when I purchased the plugin three weeks ago. And I cannot find an email in my inbox with any type of confirmation, so I assume none was ever sent. I copied and pasted the license key at the time of purchase to activate the plugin, but that screen is long gone and I didn’t think I’d ever need it again so I didn’t write it down. If no account was ever created, I don’t see how I could ever find my past order.

I emailed support and they requested the “ordrer id” and site name. Idk what “ordrer id” is or if its supposed to be “orderer id.” I took a guess.

This seems like a stupid problem. Oh and when I tried to see if Supsystic would email a password to one of the emails I use (in case an account was created and I didn’t realize it) the captcha text/image just showed up blank (even after requesting a new one) so I couldn’t see what to type and could never complete the form.