No backups when zip premium extension used

Resolved

(@briankross)

I’ve been trying to dig up every possible resource to fix my issue, but in the end I need to make my own thread.

Apache version, 2.2.23
PHP version, 5.4.10
MySQL version, 5.1.66-cll
Architecture, x86_64
Operating system, linux

All is well when I don’t use the zip extension, and when I do everything goes well according to the WP to Dropbox log, there’s one error log in PHP, but there’s no zip backup to speak of on the server or dropbox.

Backup Log

07:11:21: Uploading /x/x/public_html/wp-content/backups/wpb2d-backup-log.txt.
07:11:21: A total of 25MB of memory was used to complete this backup.
07:11:21: Backup complete.
07:11:21: Backup status email sent to x@x.com.
07:11:20: Deleting old zip archive x.com-backup-2013-01-21.zip
07:10:53: Uploading /x/x/public_html/wp-content/backups/x.com-backup-2013-01-21.zip in chunks.
07:10:53: A total of 3233 files were processed.
07:10:51: Approximately 76% complete.
07:10:45: Backing up WordPress path at (/x/x/public_html/).
07:10:45: Creating zip archive.
07:10:45: Creating SQL backup of your WordPress plugins.
07:10:45: Creating SQL backup of your WordPress core.
07:10:29: Backup started on Monday January 21, 2013.

PHP Error Log
PHP Fatal error: Call to undefined method WP_Backup_Config::get_log() in /x/x/public_html/wp-content/plugins/wordpress-backup-to-dropbox/Extensions/class-email-notifications.php on line 66

I have a virtual private server and have been trying a few different php compilings.

PHP Configuration

memory_limit: 128MB
max_execution_time: 30
max_input_time: 60
zlib.output_compression: on
zlib.output_handler: default

When using the zip extension, the only file that actually gets somewhere is “wpb2d-backup-log.txt” located on the server: wp-content/backups

Thoughts?

http://wordpress.org/extend/plugins/wordpress-backup-to-dropbox/

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Contributor Michael De Wildt
(@michaeldewildt)

11 years, 3 months ago

Thanks for taking the time to post your issue.

The email notification is failing to send the error log, I have found the bug and will push a fix later today.

Regarding the zip archive. How big is it?

Cheers,
Mikey

Thread Starter briankross
(@briankross)

11 years, 3 months ago

Hi Michael,

Thanks for your response.

Regarding the zip archive. How big is it?

No zip archive is generated. My public_html folder is about 46MB.

Perhaps I don’t have the proper PHP options compiled?

Thanks.

Plugin Contributor Michael De Wildt
(@michaeldewildt)

11 years, 2 months ago

Is PHP Zip (http://php.net/manual/en/book.zip.php) installed?

Thread Starter briankross
(@briankross)

11 years, 2 months ago

Yes, it is.
Plugin Contributor Michael De Wildt
(@michaeldewildt)

11 years, 2 months ago
Odd, its uploading and then deleting the backup:
```
07:11:20: Deleting old zip archive x.com-backup-2013-01-21.zip
07:10:53: Uploading /x/x/public_html/wp-content/backups/x.com-backup-2013-01-21.zip in chunks.
```
What is you ‘How many backups do you want to keep within Dropbox?’ setting set to?
Thread Starter briankross
(@briankross)

11 years, 2 months ago

What is you ‘How many backups do you want to keep within Dropbox?’ setting set to?

It (was) set to 5.

As you know Michael, I do not actively use WordPress Backup to Dropbox anymore, however I’m still interested in helping to troubleshoot the issue. I didn’t feel it was accurate that this post was set to ‘resolved’ when it’s not.

What’s interesting is that the new backup plugin I am using now creates and uploads .zip archives as expected.

If one only reads the backup log and generated email of WordPress Backup to Dropbox, it looks as though all is well until you check the dropbox folder in which the backup is supposed to be, and it’s not there.

Plugin Contributor Michael De Wildt
(@michaeldewildt)

11 years, 2 months ago

I usually set them to resolved if the poster does not respond in a week. Unix principal… no news is good news.

I have taken a look at the delete code and re-engineered it a bit so, hopefully, it will fix the problem.

Cheers,
Mikey

Thread Starter briankross
(@briankross)

11 years, 2 months ago

I usually set them to resolved if the poster does not respond in a week. Unix principal… no news is good news.

I get it.

Nice, I now have a .zip backup in dropbox.

Interesting that after reactivating the plugin for testing there was no updates available that I could see, but now everything is working swimmingly.

Good stuff.

Viewing 8 replies - 1 through 8 (of 8 total)

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